**KNOWN AW ISSUE**
Please be aware, there is a known issue with Saga badging when observing the AW map.
The team have found the source of the issue and will be updating with our next build.
We apologize for the inconvenience.
**KNOWN BG ISSUE**
We are aware of an issue with the seeding for the beginning of the BG season.
We are adding rewards to higher progression brackets to offset the additional grind.
More information here.
**Arcade is being extra tricky with his Murder Box...**
It appears Arcade has been non-cooperative in his approach to this month's side quest and presented his clues in a nonsensical order. Lucky you, Summoners, we have our best and brightest on the case and those clues should now be a lot more straightforward. While messing around in Arcade's files we came across a phrase, highlighted and bolded, with sparkles and pointy arrows: "the abode for the dead" ... Maybe that will help you along the way!
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Still no response - game went down mid Legends run - ? Downtime excluded from my run or not

Hello. I would be grateful for some advice as I’ve been emailing Kabam Support and just keep receiving a generic response which isn’t answering my question and it’s extremely frustrating! I’ve now sent a lot of tickets and emails to them with no joy. Fuming.

My game ID is: Shellyshelly88

I attempted my first Legends run Sunday 5th August in the evening after my war finished. I spent a lot of money on refills, boosts and sorting my masteries etc.

Unfortunately the game went down for 45 mins (in my initial ticket submitted in the early hours of Monday morning I listed specific accurate times).

All I want to know is if this downtime will be deducted off my total time? This is the fair thing to do as why shud my score be affected by the game being down?!

I personally am fuming about this and very unhappy. I appreciate games go down but to not have my question answered and to just receive a generic response, after the money time and effort put into the Legends run, I don’t think it’s good enough.

Please can someone let me know if the downtime will be taken off my Legends run. If not - I would like compensating for all boosts used, refills and all the units I spent on masteries etc.

Thanks Michelle

Comments

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    Warboy_007Warboy_007 Posts: 16
    I know right! I just used my champion boosts for AQ and 2 minutes later the game went down
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    ButtehrsButtehrs Posts: 5,001 ★★★★★
    They won't answer. And every other time I've seen this topic it's been sorry for your loss try again next month.
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    Kabam VydiousKabam Vydious Posts: 3,598
    Downtime is brought into consideration for Legend Runs. We've answered this question several times throughout the forums. Please make use of the 'Search' function prior to posting a topic so we aren't spamming the forums with the same discussions.
This discussion has been closed.