Reconnect Button pop up multiple Times
Cassy
Member Posts: 1,078 ★★★
As the thread name indicates its not like a week ago when the reconnect Button used to Pop up 1 time, After a longer time of non playing on the device.
Now i had to push it (useally) 3 or 4 Times. Sometimes He pops 3 Times in row up with me doing Nothing.
Sometimes i had to push it everytime. My record is 6.
When you push the button and lay your device down for loading, Getting a Coffee, and you come back an See the button still waiting for just another Tab, it is a bit anoying.
Will this be changed back? Or this now permanent due to some New Code?
All Android Devices i testet got this. Anyone Else?
Now i had to push it (useally) 3 or 4 Times. Sometimes He pops 3 Times in row up with me doing Nothing.
Sometimes i had to push it everytime. My record is 6.
When you push the button and lay your device down for loading, Getting a Coffee, and you come back an See the button still waiting for just another Tab, it is a bit anoying.
Will this be changed back? Or this now permanent due to some New Code?
All Android Devices i testet got this. Anyone Else?
5
Comments
If they're going to make code changes though, here's an idea: just have it reconnect automatically without even a single prompt. If there's a reason for giving people the option not to reconnect (maybe to support multiple devices?) put something in options where you can skip even one prompt.
Also now the game sometimes never loads, it gets stuck on the loading screen forcing me to restart the game in order to play.
I’m on iPhone (iOS) and I get the pop ups too. It’s always 2 or 3.
Thanks for bringing this to our attention, we're sorry to hear it's happening. We want to get this looked into, but first a few questions in addition to passing this along:
What device/OS are you on?
Are you trying on WiFi or Data?
What were you loading into? Quest, War, etc... ?
Thank you in advance and thank you to those who already gave this information!
Both Android 7
Happening on both connections ways
Whenever you left the device to long in standby and the game states i have to reconnect. Regardless what Mode was played before.
WiFi: AT&T
Data: Verizon
iPhone 8 Plus (RED)
Happens every time I tab out of the game for a few seconds, it also ends up killing a champ in arena saying “An error has occurred” pressing ok, and then I automatically lose the fight before even starting it.
Any game mode
Basically, if I have the game running and I set my phone down for an extended period of time (usually at least 30 min), the game will "time out" and ask me to reconnect.
This by itself isn't a big deal. It's actually expected that the game has to reload in some capacity (soft restart of sorts) since it includes so many online interactions that are disabled by the phone going to standby/sleep mode.
The issue is that said soft restart is triggered 2-3 times and can lead to serious lag and/or the game freezing.
This happens to me multiple times a day. Reconnect button pops 2-3 times in a row.
ALSO, most of the time when I open the app the social chat window automatically opens, instead of main screen or screen I was on before. I think the app is registering a 'click' in the screen area to the left of the notch even though I'm not pressing it. Thanks
Latest Software
Wi-Fi
Leaving the app idle for a few minutes. Needing to reconnect 5 times.