Reconnect Button pop up multiple Times

As the thread name indicates its not like a week ago when the reconnect Button used to Pop up 1 time, After a longer time of non playing on the device.
Now i had to push it (useally) 3 or 4 Times. Sometimes He pops 3 Times in row up with me doing Nothing.
Sometimes i had to push it everytime. My record is 6.
When you push the button and lay your device down for loading, Getting a Coffee, and you come back an See the button still waiting for just another Tab, it is a bit anoying.

Will this be changed back? Or this now permanent due to some New Code?

All Android Devices i testet got this. Anyone Else?

Comments

Dexman1349

Same for me, except it's only 2 popups. Haven't seen anything more

BDP_Joey

I am experiencing the same issue constantly.

HULK_BREAK

3 times, whit the annoying google games app popup first

borntohula

Same here. If it does that I often have to quit and restart. It’ll simply hang.

spaceoctopus

Had it do 4 times yesterday

OmegaDexion

It is happening to my iPhone 7 as well, have tried updating to newest IOS and restarting my phone but the issue still persists

Taiben

Same behavior here.

If they're going to make code changes though, here's an idea: just have it reconnect automatically without even a single prompt. If there's a reason for giving people the option not to reconnect (maybe to support multiple devices?) put something in options where you can skip even one prompt.

Goldcup7

Same here on Android Galaxy Tab. The game told me I needed to do the update yesterday so I did (looks like it was meant to fix Android endless login delay, which I never had a problem with). Now the reconnect prompt pops up about 3 or 4 times when I've left the game idle.

Gamer

3 times for me asweel. One just desperio and 2 im hav to click.

Jestr54

Yeah it’s been happening to me for the last few days. On WiFi and everything but the game says I need to reconnect.

Onmix

Did we receive any info on this? It's been a month with this issue.
Also now the game sometimes never loads, it gets stuck on the loading screen forcing me to restart the game in order to play.

MrBanks

Cassy wrote: »

As the thread name indicates its not like a week ago when the reconnect Button used to Pop up 1 time, After a longer time of non playing on the device.
Now i had to push it (useally) 3 or 4 Times. Sometimes He pops 3 Times in row up with me doing Nothing.
Sometimes i had to push it everytime. My record is 6.
When you push the button and lay your device down for loading, Getting a Coffee, and you come back an See the button still waiting for just another Tab, it is a bit anoying.

Will this be changed back? Or this now permanent due to some New Code?

All Android Devices i testet got this. Anyone Else?

I’m on iPhone (iOS) and I get the pop ups too. It’s always 2 or 3.

Kabam Vydious

Hey y'all!

Thanks for bringing this to our attention, we're sorry to hear it's happening. We want to get this looked into, but first a few questions in addition to passing this along:

What device/OS are you on?
Are you trying on WiFi or Data?
What were you loading into? Quest, War, etc... ?

Thank you in advance and thank you to those who already gave this information!

Werewrym

Same, I have to hit it a bunch of times before it actually starts reconnecting.

Cassy

Huawei tablet, Sony xa1
Both Android 7

Happening on both connections ways

Whenever you left the device to long in standby and the game states i have to reconnect. Regardless what Mode was played before.

MrBanks

Kabam Vydious wrote: »

Hey y'all!

Thanks for bringing this to our attention, we're sorry to hear it's happening. We want to get this looked into, but first a few questions in addition to passing this along:

What device/OS are you on?
Are you trying on WiFi or Data?
What were you loading into? Quest, War, etc... ?

Thank you in advance and thank you to those who already gave this information!

WiFi: AT&T
Data: Verizon
iPhone 8 Plus (RED)

Happens every time I tab out of the game for a few seconds, it also ends up killing a champ in arena saying “An error has occurred” pressing ok, and then I automatically lose the fight before even starting it.

Dexman1349

Samsung Galaxy S9+, latest software
Any game mode

Basically, if I have the game running and I set my phone down for an extended period of time (usually at least 30 min), the game will "time out" and ask me to reconnect.

This by itself isn't a big deal. It's actually expected that the game has to reload in some capacity (soft restart of sorts) since it includes so many online interactions that are disabled by the phone going to standby/sleep mode.

The issue is that said soft restart is triggered 2-3 times and can lead to serious lag and/or the game freezing.

Kabam Lyra

Hi all! We are working on a fix for this issue for an upcoming update.

Cyporg

Iphone Xs, latest OS, 12.1 I think. Wifi and cellular

This happens to me multiple times a day. Reconnect button pops 2-3 times in a row.

ALSO, most of the time when I open the app the social chat window automatically opens, instead of main screen or screen I was on before. I think the app is registering a 'click' in the screen area to the left of the notch even though I'm not pressing it. Thanks

_Chaos_

Samsung Galaxy s6
Latest Software
Wi-Fi
Leaving the app idle for a few minutes. Needing to reconnect 5 times.