**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.

Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.

Alliance War - Season Issues (Again) [Merged Threads]

LegendLegend Posts: 25
edited November 2018 in General Discussion
So the last week of season has started and yet again, we are penalised for an alliance cheating against us. Our potential top 3 rewards have been taken away from us by an alliance we reported and subsequently docked and we don’t get the points back.

When are Kabam going to stop treating seasons, a game that we invest thousands in as an alliance to compete, with such little regard for those alliances that play fair and get penalised?

We’ve averaged 5 deaths all season and we somehow get punished for another alliance cheating.

We can’t name alliances on the forums but the leaderboard now speaks for itself.
Post edited by Kabam Dijon on
«134

Comments

  • rwhackrwhack Posts: 1,047 ★★★
    In season 1 and 2 kabam bent over backwards to accommodate an alliance that has been docked in consecutive seasons.

    My alliance had suspiciously low death counts this season and last and right after the opponent had bans and point docks. In the Olympics if the gold medal winner uses PEDs the silver gets the medal. Piloting and modding is using PEDs. Simple fix is to award losing team the win.

    Kabam after very quickly to punish my alliance when we marched into a shell. Funny how arbitrarily they choose to act.
  • DocJCDocJC Posts: 74
    @Kabam Miike @Ad0ra_

    Is any action going to be taken? It’s utterly ridiculous that alliances that get piloted against with clear evidence considering you just docked them, have no recourse. We were undefeated until the offending alliance decided to pilot against us and die once (which clearly they aren’t capable of without cheating).

    The players only recourse is to go to Apple because Kabam seems to simply just not care.

    Even the offending alliance doesn’t care because they will still get masters rewards regardless. The offending alliances should be punished much harsher to actually be a deterrent for them piloting otherwise this will continue to occur again and again.

    There should also be restitution made to the alliance that was piloted against. All it takes is for Kabam to manually give those teams the wins.

    You sure were quick to remove points from teams without any actual evidence in seasons past. Now when you have actual evidence you do nothing...

    Do better Kabam. Your entire player base is watching and is not happy with what they are seeing. While your’re at it remove points for defenders remaining on the map and set up a playoff system for alliance wars.
  • GroundedWisdomGroundedWisdom Posts: 36,193 ★★★★★
    Wait a second. So the other Alliance cheated and you were docked? That doesn't add up. If this is a repeat occurrence, I would start questioning what's going on in-house.
  • GrubGrub Posts: 258 ★★★
    Wait a second. So the other Alliance cheated and you were docked? That doesn't add up. If this is a repeat occurrence, I would start questioning what's going on in-house.

    No we were not docked...
  • rwhackrwhack Posts: 1,047 ★★★
    Wait a second. So the other Alliance cheated and you were docked? That doesn't add up. If this is a repeat occurrence, I would start questioning what's going on in-house.

    No. They got docked. We lost to an alliance that was docked
  • IronicFistIronicFist Posts: 48
    Wait a second. So the other Alliance cheated and you were docked? That doesn't add up. If this is a repeat occurrence, I would start questioning what's going on in-house.

    Let's nip this foolishness in the bud with a um purely hypothetical scenario:

    Alliance A (Master level) cheats to get the win over Alliance B (Master Top 3)
    • Alliance A is docked from Master to... lower down in Master
    • Alliance B is knocked out of top 3 contention

    Who suffers more, the cheating alliance or the clean alliance?
  • GroundedWisdomGroundedWisdom Posts: 36,193 ★★★★★
    Okay, so I misunderstood. I thought they were docked after reporting.
    I can't say I agree with awarding an automatic Win because the other Ally cheated.
  • BgpmpnBgpmpn Posts: 5
    The resources used to try and get top 3 is washed down the toilet by a team that cheated. Kabam you allow the standings to stay the same even though you have evidence of cheating? As a customer I don’t feel as if that’s warranted at all. Either refund all resources used for the team that was cheated on or give them their correct standings in the game. That’s the right thing to do.
  • LegendLegend Posts: 25
    @Vale84

    I did suggest this a while ago that I feel fixes the current situation.

    https://forums.playcontestofchampions.com/en/discussion/92277/alliance-wars-season-overhaul#latest
  • HatshipuhHatshipuh Posts: 146
    Our alliance was docked today due to one player (as far as we know) violating TOS. The entire alliance was punished because of this one players low key deceitfulness to our team, and the mcoc community.

    Now I’m all for punishing cheaters. That’s definitely fair and I hope cheaters continue to get punished.
    However what is not fair is the other players in the alliance getting punished when we have no clue about this player doing these acts of cheating, whatever they may be. We invest thousands of dollars to compete for top rewards and then to get docked for something we had no clue was happening.

    Kabam you need to be able to find a better way to take action against violators of TOS.
    I will be asking for a refund of all my money spent this season because Kabam wants to surprise with a dock when we had no opportunity to take action ourself and kick the cheater(s). We invested countless dollars for nothing.

    Kabam your system is flawed. Your actions are unjust and generalized. You show no sympathy for your community and many of your summoners would agree.

    You need to be able to find a way to allow leadership or the entire alliance to find cheaters within the alliance or have some sort of warning system in place such as an in game indicator that our alliance is being watched due to suspicious activity or something.

    The amount of money and stress that goes into seasons seems to have no weight to your decision making.
  • Hatshipuh wrote: »
    The amount of money and stress that goes into seasons seems to have no weight to your decision making.

    I hate to put it this bluntly, but it does in fact have zero weight on this decision. My understanding from multiple discussions with Kabam is that Kabam's position is that they are legally required to not disclose. I'm quite certain they are wrong in that belief (if they are right, literally everyone else in the gaming industry is wrong), but so long as they believe this is true there's literally no way for me or anyone else to convince them otherwise, and there's no argument players can make that will change their minds, because they simply believe they have no choice.

    At this point, I believe only three things could change this policy. One: the people making this decision leave the company and other people take their place and override that decision. Two: a large enough municipality passes a law that somehow makes this disclosure mandatory, forcing disclosure. Three: Apple or the Google Play store or both make it a requirement to access the app stores, as occurred with lootbox odds.

    I honestly wish I could think of another avenue, but I'm currently out of ideas that wouldn't get me banned.
  • Sirnoob2Sirnoob2 Posts: 289 ★★
    DNA3000 wrote: »
    Hatshipuh wrote: »
    The amount of money and stress that goes into seasons seems to have no weight to your decision making.

    I hate to put it this bluntly, but it does in fact have zero weight on this decision. My understanding from multiple discussions with Kabam is that Kabam's position is that they are legally required to not disclose. I'm quite certain they are wrong in that belief (if they are right, literally everyone else in the gaming industry is wrong), but so long as they believe this is true there's literally no way for me or anyone else to convince them otherwise, and there's no argument players can make that will change their minds, because they simply believe they have no choice.

    At this point, I believe only three things could change this policy. One: the people making this decision leave the company and other people take their place and override that decision. Two: a large enough municipality passes a law that somehow makes this disclosure mandatory, forcing disclosure. Three: Apple or the Google Play store or both make it a requirement to access the app stores, as occurred with lootbox odds.

    I honestly wish I could think of another avenue, but I'm currently out of ideas that wouldn't get me banned.

    Treat it like arena if they cheat in aw the get banned from participating in it
  • UndeadUndead Posts: 27
    So we got punished today and the account who got banned only had 1 person log in from 1 device and no mods. I know for sure because it was a personal friend of mine. Sadly Kabam likely won't give any explanation for this ban. Really takes the win out of the sails.
  • SungjSungj Posts: 2,111 ★★★★★
    I know its frustrating but if one person cheats in a competitive alliance content then your entire alliance technically benefitted from it unbeknownst or not.
  • AxeCopFireAxeCopFire Posts: 1,115 ★★★
    Undead wrote: »
    So we got punished today and the account who got banned only had 1 person log in from 1 device and no mods. I know for sure because it was a personal friend of mine. Sadly Kabam likely won't give any explanation for this ban. Really takes the win out of the sails.

    So like, if you were cheating and got caught and your close personal friend asked you "Bro, our whole alliance got penalized. Were you cheating?", you would tell the truth and say "yeah of course I was!"

    Hint: The correct answer is "no I would lie, just like he did"
  • HulksmasshhHulksmasshh Posts: 742 ★★★
    Yeah
    Hatshipuh wrote: »
    Our alliance was docked today due to one player (as far as we know) violating TOS. The entire alliance was punished because of this one players low key deceitfulness to our team, and the mcoc community.

    Now I’m all for punishing cheaters. That’s definitely fair and I hope cheaters continue to get punished.
    However what is not fair is the other players in the alliance getting punished when we have no clue about this player doing these acts of cheating, whatever they may be. We invest thousands of dollars to compete for top rewards and then to get docked for something we had no clue was happening.

    Kabam you need to be able to find a better way to take action against violators of TOS.
    I will be asking for a refund of all my money spent this season because Kabam wants to surprise with a dock when we had no opportunity to take action ourself and kick the cheater(s). We invested countless dollars for nothing.

    Kabam your system is flawed. Your actions are unjust and generalized. You show no sympathy for your community and many of your summoners would agree.

    You need to be able to find a way to allow leadership or the entire alliance to find cheaters within the alliance or have some sort of warning system in place such as an in game indicator that our alliance is being watched due to suspicious activity or something.

    The amount of money and stress that goes into seasons seems to have no weight to your decision making.

    Sorry but the precedent should go into restoring the lost points and rewards of opposing alliances who were robbed by the cheating alliance before looking into remedying those non-cheaters on a cheating alliance. I’m sure not everyone in a cheater alliance is in on it and there are several legit players, but the fact is those legit players benefit from the cheaters just as much anyone in the alliance. Alliances win together, lose together, cheat together in the AW system. If you’re sick of being caught by Kabam in a cheater alliance then I suggest finding a new one.
  • HatshipuhHatshipuh Posts: 146
    See this is where you’re wrong. Nobody knows who is cheating and who is not. An alliance doesn’t cheat together unless the players are aware and are in agreement on the cheating. I’m talking about someone cheating and nobody knowing and everyone gets punished. How does the whole alliance benefit from someone cheating their way through arena? Cuz that’s what happened.

    Just saying Kabams system is flawed in this way and their punishment system is very lazy.
    Yeah
    Hatshipuh wrote: »
    Our alliance was docked today due to one player (as far as we know) violating TOS. The entire alliance was punished because of this one players low key deceitfulness to our team, and the mcoc community.

    Now I’m all for punishing cheaters. That’s definitely fair and I hope cheaters continue to get punished.
    However what is not fair is the other players in the alliance getting punished when we have no clue about this player doing these acts of cheating, whatever they may be. We invest thousands of dollars to compete for top rewards and then to get docked for something we had no clue was happening.

    Kabam you need to be able to find a better way to take action against violators of TOS.
    I will be asking for a refund of all my money spent this season because Kabam wants to surprise with a dock when we had no opportunity to take action ourself and kick the cheater(s). We invested countless dollars for nothing.

    Kabam your system is flawed. Your actions are unjust and generalized. You show no sympathy for your community and many of your summoners would agree.

    You need to be able to find a way to allow leadership or the entire alliance to find cheaters within the alliance or have some sort of warning system in place such as an in game indicator that our alliance is being watched due to suspicious activity or something.

    The amount of money and stress that goes into seasons seems to have no weight to your decision making.

    Sorry but the precedent should go into restoring the lost points and rewards of opposing alliances who were robbed by the cheating alliance before looking into remedying those non-cheaters on a cheating alliance. I’m sure not everyone in a cheater alliance is in on it and there are several legit players, but the fact is those legit players benefit from the cheaters just as much anyone in the alliance. Alliances win together, lose together, cheat together in the AW system. If you’re sick of being caught by Kabam in a cheater alliance then I suggest finding a new one.

  • DrFreakyDrFreaky Posts: 30
    edited November 2018
    Yeah, this kind of thing must be change... 29 members can not be penalized bcuz of one guy, since the leader, officer and the others Have no idea that this fool is doing something that violate TOS.... Like you said... I have spent money on this War, bought all the Boosts Offer and now we are all ruined. Yeah, a refund should be fine then.
  • WorknprogressWorknprogress Posts: 7,233 ★★★★★
    I've been in the same situation and feel your pain, but also as someone who has lost wars this season and last season to alliances that a war or two after ours had points deductions while we still lost out on a large amount of season points, I can't really have much sympathy here
  • rwhackrwhack Posts: 1,047 ★★★
    So dude what should the alliance get that was piloted against? They still have a loss.
  • rwhackrwhack Posts: 1,047 ★★★
    DrFreaky wrote: »
    Yeah, this kind of thing must be change... 29 members can not be penalized bcuz of one guy, since the leader, officer and the others Have no idea that this fool is doing something that violate TOS.... Like you said... I have spent money on this War, bought all the Boosts Offer and now we are all ruined. Yeah, a refund should be fine then.

    So what about the alliance they beat by piloting?
  • Sirnoob2 wrote: »
    DNA3000 wrote: »
    Hatshipuh wrote: »
    The amount of money and stress that goes into seasons seems to have no weight to your decision making.

    I hate to put it this bluntly, but it does in fact have zero weight on this decision. My understanding from multiple discussions with Kabam is that Kabam's position is that they are legally required to not disclose. I'm quite certain they are wrong in that belief (if they are right, literally everyone else in the gaming industry is wrong), but so long as they believe this is true there's literally no way for me or anyone else to convince them otherwise, and there's no argument players can make that will change their minds, because they simply believe they have no choice.

    At this point, I believe only three things could change this policy. One: the people making this decision leave the company and other people take their place and override that decision. Two: a large enough municipality passes a law that somehow makes this disclosure mandatory, forcing disclosure. Three: Apple or the Google Play store or both make it a requirement to access the app stores, as occurred with lootbox odds.

    I honestly wish I could think of another avenue, but I'm currently out of ideas that wouldn't get me banned.

    Treat it like arena if they cheat in aw the get banned from participating in it

    I would have no problem with making it the policy of the game that whenever a player violates the game's rules in a manner which requires penalizing their entire alliance that the offending player must be at least temporarily banned. It must never be the case that the alliance is penalized but the offending player is not. But that currently does not appear to be the case.

    Doing so would indirectly indicate to alliance leaders who was ultimately responsible for the penalty. I don't know if that is why Kabam doesn't do this, but if so that's completely bananas.
  • CoatHang3rCoatHang3r Posts: 4,965 ★★★★★
    Hatshipuh wrote: »
    How does the whole alliance benefit from someone cheating their way through arena? Cuz that’s what happened.
    1)Arena’s advance an account and by extension the ally, whether it’s units funding boosts, new champions being used in AW, or allowing a player more game time than he would be able to commit to on his own which gives an advantage.

    2)Account sharing and third party apps are prohibited, Kabam has warned the community about this. This is covered here.

    “Using these applications in Alliance Wars can have a negative result for your entire Alliance. This can include a ban for any Summoner that makes use of these applications, as well as a loss of points from your Season Score, and a loss of War Rating, for any Alliance that exhibits the use of these applications.

    Help keep The Contest an honest place. Do not use any 3rd Party Software or Scripts.”
    https://forums.playcontestofchampions.com/en/discussion/47681/reminder-about-the-use-of-3rd-party-software#latest

    “We are continually improving the methods that we use for the detection of cheating, including “piloting”, and also continue to refine the manner in which we address behaviours such as this. We will be taking a more aggressive stance, and escalating the punishments to individuals who we have found guilty of piloting going forward, including semi-permanent, and permanent in-game bans.”

    https://forums.playcontestofchampions.com/en/discussion/94671/protect-yourself-against-piloting-bans#latest
  • HulksmasshhHulksmasshh Posts: 742 ★★★
    Hatshipuh wrote: »
    See this is where you’re wrong. Nobody knows who is cheating and who is not. An alliance doesn’t cheat together unless the players are aware and are in agreement on the cheating. I’m talking about someone cheating and nobody knowing and everyone gets punished. How does the whole alliance benefit from someone cheating their way through arena? Cuz that’s what happened.

    Just saying Kabams system is flawed in this way and their punishment system is very lazy.
    Yeah
    Hatshipuh wrote: »
    Our alliance was docked today due to one player (as far as we know) violating TOS. The entire alliance was punished because of this one players low key deceitfulness to our team, and the mcoc community.

    Now I’m all for punishing cheaters. That’s definitely fair and I hope cheaters continue to get punished.
    However what is not fair is the other players in the alliance getting punished when we have no clue about this player doing these acts of cheating, whatever they may be. We invest thousands of dollars to compete for top rewards and then to get docked for something we had no clue was happening.

    Kabam you need to be able to find a better way to take action against violators of TOS.
    I will be asking for a refund of all my money spent this season because Kabam wants to surprise with a dock when we had no opportunity to take action ourself and kick the cheater(s). We invested countless dollars for nothing.

    Kabam your system is flawed. Your actions are unjust and generalized. You show no sympathy for your community and many of your summoners would agree.

    You need to be able to find a way to allow leadership or the entire alliance to find cheaters within the alliance or have some sort of warning system in place such as an in game indicator that our alliance is being watched due to suspicious activity or something.

    The amount of money and stress that goes into seasons seems to have no weight to your decision making.

    Sorry but the precedent should go into restoring the lost points and rewards of opposing alliances who were robbed by the cheating alliance before looking into remedying those non-cheaters on a cheating alliance. I’m sure not everyone in a cheater alliance is in on it and there are several legit players, but the fact is those legit players benefit from the cheaters just as much anyone in the alliance. Alliances win together, lose together, cheat together in the AW system. If you’re sick of being caught by Kabam in a cheater alliance then I suggest finding a new one.

    Hypocrital statment, you claim “Nobody knows who is cheating or not” but you seem to know for certain the Alliance War dock was just for an arena bot. Okay.. if you really have no idea then you don’t know if banned members are just lying to cover up. The benefit of the doubt should go to legit alliances and players not the word of cheaters. Bottom line, Kabam caught you guys cheating and there’s no deserved sympathy for the act of cheating.

    Hopefully Kabam can improve this system because cheating alliances are ruining the whole integrity of seasons when cheaters get away with the same rewards they would’ve gotten had they not been caught, and opposing legit alliances get no compensation for being cheated against.
  • MrMaatMrMaat Posts: 302 ★★
    one person cheat...
    your whole alliance potentially benifits...
    points scored cus of it...
    maybe wins you got cus of it...

    so unfortuantly the whole ally needs to be punished.
    FRUIT OF THE POISONED TREE.
    one person cheats....
    the whole tree is poisoned...
    all the fruit needs to be discarded....
  • DrFreakyDrFreaky Posts: 30
    edited November 2018
    DrFreaky wrote: »
    Yeah, this kind of thing must be change... 29 members can not be penalized bcuz of one guy, since the leader, officer and the others Have no idea that this fool is doing something that violate TOS.... Like you said... I have spent money on this War, bought all the Boosts Offer and now we are all ruined. Yeah, a refund should be fine then.

    Technically speaking, they can. An Alliance is responsible as a team. It benefits from cheating as a collective, and adjustments are made because everyone receives the spoils of cheating. As for knowing who it is, that's a separate issue. However, you rise as a team and fall as a team.

    1) Top alliance doesn't depend or care of a player or other, No ones tolerate, if ur cheating ur out, and another toptier player comes. No one wants the benefits from cheating, as we can play legit and get the same benefits. theses guys are spending money on this war, so no one wants cheaters on the Group as they can all have a legit player. I want to fall as a team when we are all aware what we did not when only one fool did.
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