Did not get what i paid for

MimsyMimsy Member Posts: 98 ★
in Bugs and Known Issues
Kabam help, I I bought the the star lord thing twice and I only got it once

Comments

  • YungcleanYungclean Member Posts: 4
    I got the Odin and never recieved it.
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Hey there,

    Can you first try and reset your game by closing it completely? If this does not fix the issue, please send a ticket to our support team. You can do this in game by tapping the Grey Gear Icon in the top left corner of the homes screen, and then on the support button.
  • [Deleted User][Deleted User] Member Posts: 724 ★★★★
    Hey folks! just checking in - did you end up getting your items after closing the app out and reopening it?
  • Nat6Nat6 Member Posts: 21 ★
    I purchased 2 items tony starks 850 coins for $29.99 and the 11/26/18. $4.99 special left to errands came back to half or some my purchase .
    I'm like wtf been leaving messages I keep telling I did do nothing I purchased I just what's right I'm not losing any money I've put money in game this is my complaint I'm asking u this if this happen to u want justice you guys givin me nothin bbn but headache. Please help I did touch I was on bnb the road
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Hey @Nat6, I'm sorry to hear you're having issues with purchases in the game. The best way we're going to be able to help you is by contacting our Support team. They'll be able to look further into this. You can contact them by selecting the gear icon in the upper left corner of the main screen within the game. From there, scroll and select Support.
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