KABAM ACCT - NOT LINKED

RCZechCDNRCZechCDN Member Posts: 5
in General Discussion
Hey Guys, for some reason when I log into my Kabam account it doesn't link my "actual" profile but sets up a new one. Can anyone please help me, I'm going to be getting a new device soon and don't want to lose my account.

TBH I'm not 100% which email address its using - Hopefully someone can help.

I'm using an iPhone and it seems to me its linking with my apple account.
Cheers.

Comments

  • JOHNOSA1995JOHNOSA1995 Member Posts: 536 ★★
    Use Game Center
  • RCZechCDNRCZechCDN Member Posts: 5
    When I sign into my iPad it doesn't xfer over :( that's why I'm worried about it.
  • RCZechCDNRCZechCDN Member Posts: 5
    anyone have any ideas?
  • Super_fighter1Super_fighter1 Member Posts: 48
    Try all your emails you made with and see if any work
  • RCZechCDNRCZechCDN Member Posts: 5
    ya, I did that thank you
  • Kabam MiikeKabam Miike Moderator Posts: 8,269
    Hey OP,

    Can you please send a ticket to our support team? Make sure you do it from the correct account, and they should be able to help you out! You can do this in game by opening the menu (tap the grey gear shaped icon in the top left corner of the home screen) and then on the Support button
  • RCZechCDNRCZechCDN Member Posts: 5
    Thanks Mike - Done.
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