**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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i can't cancel my binding mailbox
freedomgundam01
Posts: 3
i abandoned my old mailbox and start swap everything into my new mailbox. I just wanna simply change my email box and kabam support keep asking me about my first time purchase date, i dont remeber that i used to using my mum's id purchase game items,she doesnt use apple anymore. Why kabam have to complicated a simple question even i offer them some old purchase history but they still insist want to see my first purchase history(they already know the date,they just want me to tell them,but i dont remember.......)
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I am sorry you are having trouble changing your email address. I understand that some of the attempts have not been successful as you are having a hard time remembering some of the security questions. Please note: Below is the information you will be asked for when you contact support. Hopefully, some of the alternative security questions may be easier to answer in order to help resolve this issue. You will need to contact us using the current e-mail address that is on the account. Please provide as much of the following information as you can when reaching out to us.
1) Last 2 Purchases (Amount of real-world currency spent, if applicable and approximate within 1 day) i.e Google or iTunes purchases
2) Last Login Date (approximate within 60 Days)
3) Your account's name as it is displayed in-game
4) Email linked to your account (this can be your GameCenter ID, Google Play ID, or your Kabam ID)
5) New email address you wish to use (make sure that it hasn’t been registered with Kabam)
6) Account Creation Date (approximate within 60 Days)
**If you are having trouble remembering when you created your account, check the dates of some of your earliest achievements in your Google Play or Game Center accounts.
7) Device and Device OS you were/are playing on
8) Account Level, a few of your most powerful characters, and Alliance name (if you are part of one)