False notifications [Merged Threads]
FortGodz Posts: 2
edited January 2019 in Bugs and Known Issues
I've just received a notification saying I can claim a free 4* crystal and 500 units and once I've logged in to the game I haven't got the 4* or units can anyone help
Post edited by Kabam Vydious on
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Yup I got it and got nothing 😂
Sounds like false advertising at this point.. got nothing in game when I hit the notification.
This can happen at times when you've logged into your other account(s) on that same device! It can be confusing and we apologize, however, I would recommend checking your other account(s) as that may be where the items are.
So you're saying it's legit? These free items are indeed as advertised in one account or the other?
This is correct! If a friend has ever logged into their account on your device for them to play, this can also be the result of this.
Sooo.. can someone fill us in? Do I need to submit a ticket to figure out where they've gone?
Has a friend ever logged in on your device so they could play? If there was ever an account put onto that device that wasn't your main one, this could be the result of it too.