Hey guys. I think I'm going crazy now.

metalmesshiametalmesshia Member Posts: 4
in General Discussion
Plz don't closed this post.KABAM can fix this problem with very little time.

Hey guys. I think I'm going crazy now.
My in-game id : Metal Messiah

I have been sending questions to KABAM several times, but since I have received repetitive computer answers, I leave a post here. I hope KABAM will listen to my questions.

Suddenly the game was interrupted, my account was blocked for 7 days.
1.No one ever logged into my account
2.Any game or program has been installed on my phone.

By checking logs on my account, KABAM can easily figure out you blocked the wrong account. Why there is no answer for it? Is this the correct treatment for the person who bought a seperate phone for this game and spent thousands of dollars? Answer by computer????!! Even at this moment, because of this incident, All the people in my clan are affected and all the boosters that i bought by my money are going away.

Guys What do you think I am now? Why do not they listen to our voices at all?
If they spend a very short amount of time checking, they can fix the problem immediately. But they only repeat computer answers

Comments

  • JDSVoiceWorksJDSVoiceWorks Member Posts: 2
    I agree with the cpu gen response and then closing troub tix, with no resolution. I just sent them one telling them I’m suspending purchases.
  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Hello,

    We cannot assist with banned account issues on the forums. You'll need to work with support directly for account-related issues.
This discussion has been closed.