**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
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My 4* shards disappear

Spartacus786Spartacus786 Posts: 1
in Suggestions and Requests
Dear all,
I have almost 20k 4*shards and 10k 5*shards which is disappear unexpectedly. If there is any help then tell me I m so disturbing. Kindly tell me the solution or any help.

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    Kabam PorthosKabam Porthos Posts: 4,676
    Hey Spartacus786, unfortunately, we don't have direct access to in-game accounts here in the Forums and are unable to help with account-specific issues like this. Therefore, I recommend reaching out to our Support Team for assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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