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Account Bans "Privacy Policy" double standard? Stop the Witch Hunts now.
Does anyone know why they refuse to say who is banned in-game yet on the forums they clearly show who is banned with the "Carry on this user is Banned" profile picture? (it even says status banned on their forum account) It would be really helpful for alliances that have cheaters to easily snuff them out if they could be…
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Been over 7 months since last "Known Issues" page update, why direct us there and close thread?
Most of these issues are new from what I can tell. Yet the Kabam Mod (might be a bot account) is closing the threads and saying to check the known issues page when it has not even been updated in months! Same copy/paste response and not very helpful! The thread should be kept open/merged with other threads so that people…
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? Would Providing Detail on Server Outages increase transparency ?
As a company, your IT department should already be documenting and creating reports after every server outage. We, as your clients, are simply asking for some more information and transparency behind all these issues. Look at this example of a public facing Postmortem from another game developer for their clients:…
