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TheSlobodchikovTheSlobodchikov Member Posts: 7
in Suggestions and Requests
I can not make a purchase, what is the error?i0ww8f6dkqrc.jpg

Comments

  • HaminHamin Member Posts: 2,444 ★★★★★
    Insufficient funds?
  • TheSlobodchikovTheSlobodchikov Member Posts: 7
    There is money in the account, the card is rejected
  • HaminHamin Member Posts: 2,444 ★★★★★
    TheSlobodchikov wrote: »
    There is money in the account, the card is rejected

    Sounds like a Google Play/App Store problem.
  • NojokejaymNojokejaym Member Posts: 4,127 ★★★★★
    what country are you in $800
  • HaminHamin Member Posts: 2,444 ★★★★★
    Rupees? India, maybe?
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey TheSlobodchikov, if you're unable to make purchases in any apps, I recommend reaching out to either Apple or Google Play's support team so they can address your concerns about this issue.

    However, if you are able to make purchases in other apps and have only come across this issue in the game, please reach out to our Support Team for further assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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