HELP! UNFAIRLY DEMOTED FROM GOLD 1 TO GOLD 3

angal26angal26 Member Posts: 5
in Suggestions and Requests
Our alliance has been in Gold 1 for the longest time and recently, we experienced problems starting war match-making. And then we realised that we were unfairly demoted from Gold 1 to Gold 3 just at the snap of fingers! Somebody help us!
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Comments

  • UnknownUnknown
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  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey angal26, it sounds like your Alliance's War Rating may have been reduced as a result of account sharing. There is more information HERE about account sharing in Alliance Wars.

    With that being said, these Forums are not the place to discuss any actions which may have been taken against individual accounts. If you require more information than what is provided in the link above, I recommend reaching out to our Support Team for assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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