Change password

Comments

• Kabam Spice Moderator Moderator › Posts: 344

  July 2017

  Hey There! Changing your password is now done in game and also affects your game password.
  
  Here are the steps to reset your password. You will have to do this in-game!
  
  1. On the Home screen, tap the Gear icon in the upper left corner
  2. You will see "LOG IN OPTIONS", tap that
  3. If you are signed in with your Kabam ID, you will need to log out. Then tap Sign In With Kabam
  4. Tap Forgot Password?
  5. Enter your registered email
  6. You will then get a reset password code emailed directly to you!
  
  After checking your email, if you do not find the code, please also check your Spam folder. Occasionally, an ISP may accidentally filter messages like this as spam.
  If for any reason this doesn't work, you will need to contact support for further assistance!
  

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• 109925 Member Posts: 3

  July 2017

  I've tried repeatedly tp still not get the code resetnya

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• 109925 Member Posts: 3

  July 2017

  please help me

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• Kabam Spice Moderator Moderator › Posts: 344

  July 2017

  Sorry to hear! You'll need to contact customer support, as we cannot assist with account-specific issues here in the forums. You can do this by clicking on the grey gear in the top left corner of the game, and then clicking 'contact support'. They'll be able to review your account history and see what's going on.
  

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