Global chat issue

Ironzombieboy38Ironzombieboy38 Member Posts: 1
in Suggestions and Requests
Hey im ironzombieboy38 and I'm having trouble getting to global chat and it won't pop up and i can't chat with anyone and even my friend can you guys help me out I would really appreciate it

Comments

  • Darkstar4387Darkstar4387 Member Posts: 2,145 ★★★
    If your message disappears after you hit send then you have been chat banned, if it's not back within in 72 hours then it is permanent.

    Or does the window not show up at all, because that would be a different issue entirety
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Ironzombieboy38, I'm sorry to hear you're having this issue. While this may be a bug you've encountered, as was mentioned above, it could also be the result of having received a temporary or permanent Chat ban.

    Unfortunately, we're unable to view account-specific information here in the Forums and can't be sure if you've received a Chat ban or not. Therefore, I recommend reaching out to our Support Team for clarification. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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