lost purchases

hphuntleyhphuntley Member Posts: 1
edited April 2019 in Suggestions and Requests
So I just downloaded Contest of Champions yesterday, and bought a few packs with real money. However, when I logged in today I lost my progress. In addition to the things I bought. Is there any way I can get this back, or is my money gone forever? Please help

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    edited April 2019
    Hey hphuntley, I'm sorry to hear you've lost your progress in the game.

    Unfortunately, we don't have direct access to in-game accounts here in the Forums and are unable to help with account-specific issues like this. Therefore, I recommend reaching out to our Support Team for assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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