Purchases no longer available???

Danny_DohyunDanny_Dohyun Member Posts: 32
in Suggestions and Requests
Kabam!! You kidding me?
I spent over 50k USD in this game.
During 12 odins purchasing, strange transaction pop up occurred, and then blocked to buy anything without proper responses on support ticket??
I lose so many chances to buy offers and katana crystals. How do you reimburse those missing oppotunity??

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Danny_Dohyun, I'm sorry to hear you're unable to make purchases in the game.

    If this issue is present in other apps, I recommend reaching out to Google or Apple's support team for assistance. However, if the issue is only occurring in this game and you haven't already, please try the troubleshooting steps below in an effort to resolve it.

    - Android Troubleshooting
    - iOS Troubleshooting

    After performing those steps, please try to make a purchase once more. If you're still having issues, I recommend reaching out to our Support Team for further assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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