I have encountered the same issue with you. I didn't do anything and my account has been banned. I have submitted a case but I didn't get a reply within one business day as they promised. Shame on Kabam.
Kabam does not ban just because someone told them you were cheating that would be ridiculous. An algorithm is in place to detect certain action taken in your in game that confirm the use of mods or account sharing and these actions would be impossible to create if you were an honest player. Even account sharing once is justifiable reason to be banned so please stop cluttering up the forums with these ban posts
We do not discuss Bans or actions taken on individual accounts in the forums. The moderation team does not have the ability to investigate these situations.
We do not take actions on accounts (like banning) without being very confident in those actions. We do our due diligence, and will not be reversing any of the actions after an investigation.
OP, I'm sorry to say, but there is nothing that we will do about this now if the Support Team has already made their decision.
Comments
At least 50% of these, "I never cheated" posts have a 5 star LOL Ultron and a 4/40 top champ. Hahaha.
Translate it and u See Kabam Bann without reason....
But you need a lawyer so it is really checked ... otherwise you get only copied answers
We do not take actions on accounts (like banning) without being very confident in those actions. We do our due diligence, and will not be reversing any of the actions after an investigation.
OP, I'm sorry to say, but there is nothing that we will do about this now if the Support Team has already made their decision.
Closing this thread down now.