Can't claim catalyst

InterfectoremInterfectorem Member Posts: 12
in Bugs and Known Issues
When i try to claim catalyst after recent update 24.1.0. when i try to claim it says network connection problem every time

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Interfectorem, I'm sorry to hear you're having trouble claiming Catalysts from your Stash. In an effort to resolve this issue, please try the troubleshooting steps below.

    - iOS Troubleshooting
    - Android Troubleshooting

    If you continue to experience connection issues when you try to claim Catalysts from your Stash, I recommend reaching out to our Support Team for further assistance. You can contact them by clicking HERE.

    Additionally, please take a moment to share your feedback about this issue in one of the dedicated threads below by providing the details outlined in our Bug Report Template.

    - iOS Lag and Performance Issues Thread
    - Android Lag and Performance Issues Thread

    The feedback we receive in those threads is instrumental in allowing us to make future improvements to the game. While it's not possible for us to acknowledge or thank each player individually for their feedback, we truly appreciate every report we receive.
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