Regarding Repeat Quest Rewards Exploit [Clarification Added]
Kabam Miike
Moderator Moderator › Posts: 8,269
We have been made aware of an active bug that had the potential to be exploited in a manner that allows players to receive rewards they have not earned.
We have spent a considerable amount of time investigating the cause of the bug, and have now pushed a fix that will put a stop to this bug. This was not a situation that we could allow to continue and have addressed it as quickly as possible in order to ensure that nobody could gain an advantage in the game and tip the balance through the use of this exploit.
Now that the bug that was causing this issue has been rectified, we will be moving on to rectifying the mistakenly distributed rewards. All extra rewards that have been earned from abusing this exploit will be removed. If any resources have been used to Rank Up Champions, those actions will be reversed, and no Gold or Items used on those Champions will be returned. Players that egregiously abused this may find their accounts being temporarily, or permanently banned.
We want to reiterate that the use of exploits in the game is not okay. Exploitation of a bug, regardless of the situation can result in some sort of disciplinary action. These disciplinary actions can range from actions like the ones we are taking today, up to a lifetime ban. Exploiting bugs unbalances the game for players that do not use these exploits or are unaware of them. For a refresher on our policies towards cheating and the use of exploits, please read this thread here: http://forums.playcontestofchampions.com/en/discussion/34/on-cheating-and-player-conduc
We are sorry for any inconvenience this may cause, and thank you for your understanding and patience while we worked to fix this issue.
We have spent a considerable amount of time investigating the cause of the bug, and have now pushed a fix that will put a stop to this bug. This was not a situation that we could allow to continue and have addressed it as quickly as possible in order to ensure that nobody could gain an advantage in the game and tip the balance through the use of this exploit.
Now that the bug that was causing this issue has been rectified, we will be moving on to rectifying the mistakenly distributed rewards. All extra rewards that have been earned from abusing this exploit will be removed. If any resources have been used to Rank Up Champions, those actions will be reversed, and no Gold or Items used on those Champions will be returned. Players that egregiously abused this may find their accounts being temporarily, or permanently banned.
We want to reiterate that the use of exploits in the game is not okay. Exploitation of a bug, regardless of the situation can result in some sort of disciplinary action. These disciplinary actions can range from actions like the ones we are taking today, up to a lifetime ban. Exploiting bugs unbalances the game for players that do not use these exploits or are unaware of them. For a refresher on our policies towards cheating and the use of exploits, please read this thread here: http://forums.playcontestofchampions.com/en/discussion/34/on-cheating-and-player-conduc
We are sorry for any inconvenience this may cause, and thank you for your understanding and patience while we worked to fix this issue.
Post edited by Kabam Miike on
45
Comments
It looks like there's a little confusion going on, so allow me to try and clear this up for everyone.
First of all, knowingly exploiting a bug or glitch IS a punishable offence. That punishment can come in many different forms, including, but not limited to, a temporary or permanent ban.
Now, in this case, this was an exploitable bug that for some, was completely unavoidable. You may have been doing it without even knowing, because you were just finishing your quests. That's not knowingly exploiting something. But, we said that egregious accounts of exploitation may face a temporary or permanent ban. There is a difference between running a path a few times and getting extra rewards (even if you knew what you were doing) and running the shortest path over and over, 100+ times.
Additionally, if you used the rewards to rank up a Champion, or open multiple crystals, that is the reward that will be taken. If you got an extra Tier 4 Basic, and used it to rank your 4-Star to Rank 5, we will un-rank them, and take the extra Tier 4 Basic, not the other 4 that you had earned legitimately.
Lastly, yes, this was a mistake, but knowingly abusing that bug is not okay. This is laid out in our Terms of Service, as well as right here in the forums, in the thread that was linked to from the announcement. http://forums.playcontestofchampions.com/en/discussion/34/on-cheating-and-player-conduct