Change email and password

PhatmanflexPhatmanflex Member Posts: 8 ★
in Suggestions and Requests
Hi there I am must curious is there any way to change my email and password of my account ? The information I have
Email for the account (dont have access to this anymore)
Last 2 payments
Any information about the account in game that is needed (champs, level etc)

The only information I dont have is the creation date of the account, due to changing phones a few times I cant seem to access this information

Is this still possible to change details, or do I need the creation date ?
Thanks in advance

Comments

  • NeotwismNeotwism Member Posts: 1,803 ★★★★★
    You will have to contact tech support and see if they can help u. The forum doesn't have access to that info. They ask different questions to confirm your the account creator so all u can do is try contacting them either thru the gear icon in-game or directly. Just do a google search for kabam tech support and it will pull up the link.
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Phatmanflex, unfortunately, we don't have direct access to in-game accounts here in the Forums and are unable to help with any account-specific requests.

    However, you can find instructions HERE to help you reset your password and I recommend reaching out to our Support Team for assistance with updating the email address linked to your Kabam account. You can contact them by clicking HERE.

    You'll be required to verify your ownership of the account before the linked email address can be changed. A list of which account-specific details you'll need to provide can be found in THIS article.

    If you have any questions about the account verification process, our Support Team will be happy to answer them for you.
This discussion has been closed.