stuck in arena

GrabGrab Member Posts: 73 ★
edited April 2021 in Bugs and Known Issues
playing arena, selected team, game froze, went back in, completed round, went to next round, selected next team, and get this message when i try to start


Post edited by Kabam Zibiit on

Comments

  • GrabGrab Member Posts: 73 ★
    i can’t go past this error. cant reselect champs, cant select new team. i am stuck.

    @Kabam Zibiit @Kabam Vydious @Kabam Lyra
  • UnknownUnknown
    This content has been removed.
  • GrabGrab Member Posts: 73 ★
    i can leave arena but my team is already selected so when i go back in i am on same screen
  • UnknownUnknown
    This content has been removed.
  • DaddriedaDaddrieda Member Posts: 1,646 ★★★★
    Leave arena - before re-entering the arena there is an door exit on the arena UI - click on the door exit and follow the instruction.
  • GrabGrab Member Posts: 73 ★
    well that did a couple things...lost my built up streak, and produced this new error:



    @Kabam Miike @Kabam Vydious @Kabam Zibiit @Kabam Lyra @Kabam Porthos
  • GrabGrab Member Posts: 73 ★
    after clicking ok on this error, it takes me back to the original 3 champs i had in arena
  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Sorry to hear about this. For something like this, our Support Team would be best equipped to look into things. You can reach out to them from the game's home screen by clicking the gear-shaped icon in the top-left of the screen and then scrolling down to the button labeled "Support".
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