Temporary Suspension after upgrading to s22 ultra

SaumikSaumik Member Posts: 1
edited February 2022 in General Discussion
Has anyone else had the issue of upgrading to s22 ultra and getting banned by kabam. They said

The account was actioned due to the use of third-party software, which is a violation of our Terms of Service [11. CODE OF CONDUCT STANDARDS]. Violations can include the use of exploits, emulators, or other third-party applications that alter the mechanics of the game. Emulators are software that allows one device to behave like another device. It is a violation of our Terms of Service to use an emulator to attempt to play the game on unsupported devices, which includes laptops or personal computers.

However I did no such thing. It could be that the s22 ultra is unregistered or unrecognised by kabam software there a violation?

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