RNG in free crystals & the visual bug… Oh God

30ish30ish Member Posts: 177 ★★
What are the chances to get the freakin… revives from 101 free crystals… damn it’s too frustrating & those health potions glitch. I received way less than it shows in the image.

Comments

  • 30ish30ish Member Posts: 177 ★★
    KABAM please fix it ! I’m begging you
  • Kabam ValkyrieKabam Valkyrie Moderator Posts: 698
    Hi there!

    Thank you for reporting this bug! To help track down the cause of the issue, would you mind filling out this information?

    Please include as much information from this template as possible with your report.

    Device and Version: (Example, iPhone 7) Be sure to include make and model of the device you are playing on when experiencing the issue.

    Device Operating System: (Example, iOS 11) You can find out the operating system on an iPhone by going to Settings, then General and scrolling down to “Version.” You can find the operating system version on Android by going to Apps, then Settings and “About Device.”

    Mobile Carrier: (Example AT&T) If your device uses cellular data, please include information about your data provider.

    Cellular or WiFi: Does this issue happen when you are using cellular data, WiFi or both?

    Game Version Installed: To check which version of the game you have installed, go to the App Store or Play Store and confirm that you have the latest version installed which will show you the number. (Example, 17.1.5)

    Game Mode: In which game mode did the error occur? Story Quests, Event Quests, Arena, Alliance Quest or Alliance War.

    Champions Affected: Which Champions are affected by this issue? What is their Rank, Level and which Signature Abilities do they have unlocked?

    Active Boosts: Are you using any boosts when you experience this issue?

    Description of the Issue: Please include a full and complete description of the problem you are experiencing with as much relevant detail as possible. Include how often it happens (once, sometimes or always) and how long you've been experiencing the issue.
  • 30ish30ish Member Posts: 177 ★★
    edited May 2022
    @kabam Valkyrie

    Dear KABAM,

    I’ve opened 101 free 4hour thronebreaker crystal, as you can see in the bottom posted screenshot. Here’s, the detailed information given below:

    Device: IPhone

    Make: Apple

    Model & version: iphone13mini

    Device Operating System: iOS 15.5

    Mobile Carrier: Bell

    Internet: Cellular Data

    Game version installed: 34.1.1

    Game mode: Free 4 hour thronebreaker crystals

    Champion Affected: None

    Active Boosts: None

    Description of the issue: I’ve opened 101 free 4hour Thronebreaker crystals, the amount shown on the screen is affected by the visual bug & the amount received is way less than the one on the display.

    I hope this information would be enough to resolve the issue. Please if you need any other data than this, feel free to reach me out.

    Sincerely,
    30ish


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