LATE.........

@Kabam Zibiit you said try contacting the support team, and i did regarding the issue of my account being stolen. I have waited for over 30 hours now while it says that they will reply within one business day, whats going on?!?! my account here is in freaking danger and you guys are just sitting there with no replies at all. I NEED MY ACCOUNT BACK BEFORE THEY SELL MY CHAMPS. I demand it now. Case # 04598526. please check on this case ASAP before anything bad happens.

Comments

  • IlikegokartsIlikegokarts Member Posts: 33
    I've spent money on the game, i have the rights to demand for stuff if my champs are sold. Where is kabam today, you guys sleeping or what?!
  • Kabam AhabKabam Ahab Moderator Posts: 956
    edited January 2018
    Hey Ilikegokarts! It is always a great idea to check your spam folder to ensure that you did not miss our communication. If you have not yet, follow the steps here to recover your account. Please allow up to 72 business hours for the team to respond.
  • IlikegokartsIlikegokarts Member Posts: 33
    follow what steps?
  • IlikegokartsIlikegokarts Member Posts: 33
    there is no message, ive been checking every minute since this incident happened.
  • IlikegokartsIlikegokarts Member Posts: 33
    ok, i just saw those steps and i am not that stupid enough to not have already done that. I cant even do tht because the email i am using for my kabam account is not actually an existing email.
  • IlikegokartsIlikegokarts Member Posts: 33
    so when i send myself the new password, there is no email it goes to.
  • IlikegokartsIlikegokarts Member Posts: 33
    Oh yea and sure i'll wait 72 hours thats no big deal. i'll just wait till the hacker sells all my champs and resources.
  • IlikegokartsIlikegokarts Member Posts: 33
    Plus they already bought my 4 star crossbones to rank 5, which i was trying to save those skill t4cc for blade. And you guys are still not doing anything about this.
  • Kabam AhabKabam Ahab Moderator Posts: 956
    edited January 2018
    The moderation team does not have access to in game accounts, therefore we are unable to look into your current situation. For account specific issues, please wait for our support team as they will be better equipped to advise in this situation.
  • BobomanBoboman Member Posts: 716 ★★
    Kabam Ahab wrote: »
    The moderation team does not have access to in game accounts, therefore we are unable to look into your current situation. For account specific issues, please wait for our support team as they will be better equipped to advise in this situation.

    How do you change your font color?
  • IlikegokartsIlikegokarts Member Posts: 33
    its not my fault its your guys' fault that you can't even secure our accounts properly, get your support to to work right now. i've been even kicked from my alliance. i don't even get why this should be an issue for you guys. i need my account back now. i can't wait any longer, that guy might sell all my champs. will you guys be able to recover that? i don't think so. so get your support to work on my case already god damnit.
  • BobomanBoboman Member Posts: 716 ★★
    its not my fault its your guys' fault that you can't even secure our accounts properly, get your support to to work right now. i've been even kicked from my alliance. i don't even get why this should be an issue for you guys. i need my account back now. i can't wait any longer, that guy might sell all my champs. will you guys be able to recover that? i don't think so. so get your support to work on my case already god damnit.

    Dude stop being rude to Ahab man his trying to HELP you
This discussion has been closed.