Help Me Recover my Account

TBOSTBOS Member Posts: 6 ★
in Suggestions and Requests
I haven’t played in my account in a long time and I forgot my account info to transfer my progress to my new device. I’ve lost my email and I forgot some of my user name it was something with Gogita I would like to call but I don’t know the phone number to contact kabam please I’ve spent lots of money and time in that account I wouldn’t like to lose it

Comments

  • Kabam AhabKabam Ahab Moderator Posts: 956
    Hi TBOS, to recover your account you will need to provide the following information when contacting the Support Team. Please allow up to 72 business hours for the Team to respond.

    If everything else fails, our Support Team will work with you to recover the account. Please make sure that you provide as much of the following information as possible to verify your account:

    1. Last 2 Purchases (Amount of real-world currency spent, if applicable and approximate within 1 day) i.e Google or iTunes purchases
    2. Last Login Date (approximate within 60 Days)
    3. Your account's name as it is displayed in-game
    4. Email linked to your account (this can be your GameCenter ID, Google Play ID, or your Kabam ID)
    5. Account Creation Date (approximate within 60 Days)
    **If you are having trouble remembering when you created your account, check the dates of some of your earliest achievements in your Google Play or Game Center accounts.
    6. Device and Device OS you were/are playing on
    7. Account Level, a few of your most powerful characters, and Alliance name (if you are part of one)
  • TBOSTBOS Member Posts: 6 ★
    edited March 2018
    Last purchase a $20 iTunes cards I was playing on gamecenter all I remember from my username was gogita I had 3 star black panther 4 star dare devil 4 star captain America 3 star gamora and I was in an alliance with [Pungy] as the clan but then I left

    [Edited by Moderation]
  • TBOSTBOS Member Posts: 6 ★
    I was level 20 and above that’s all I remember
  • IronWashIronWash Member Posts: 2
    Did they help you recover it? Trying to do the same
  • TBOSTBOS Member Posts: 6 ★
    Sorry for not responding nope they didnt help
  • ReggieReggie Member Posts: 221 ★
    TBOS wrote: »
    Sorry for not responding nope they didnt help

    Did you provide any more information than what you posted above?

This discussion has been closed.