Purchase not successful

JBVKJBVK Member Posts: 7
edited March 2018 in Suggestions and Requests
Hi Team,
I have made a purchase of a recent offer in the units store. My money got debited but I didn't get units pack as mentioned in the offer. So please look into my concern and rectify it and make sure this kind of issues won't repeat again. Consider my request as a priority task.

[Edited by Moderation]
Post edited by Kabam Ahab on

Comments

  • Kabam AhabKabam Ahab Moderator Posts: 956
    Hi JBVK,

    Please reach out to your payment processor for assistance with the failed transaction. Since Kabam does not have access to your sensitive data, such as credit card information, you will need to communicate with them directly.

    You can reach Apple Support here. You can get assistance with Google Support here.
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