I Can't Login In

GeneralHeroesGeneralHeroes Member Posts: 32
in General Discussion
Someone Login In My Accounts Please Kabam I Want Change Password Please

Comments

  • Kabam AhabKabam Ahab Moderator Posts: 956
    edited June 2018
    Hi GeneralHeroes,

    If you believe that your account has been accessed without your permission, make sure that you secure it as soon as possible. You will be able to reset your password by going to your settings and choosing to log in with your Kabam ID. Tap on the “Forgot Password” link and enter your email address to receive an email with a code to change your password.

    If you still need assistance, our Support Team can assist you with recovering your account.

    When contacting them please make sure that you provide as much of the following information as possible to verify your account:

    1. Last 2 Purchases (Amount of real-world currency spent, if applicable and approximate within 1 day) i.e Google or iTunes purchases
    2. Last Login Date (approximate within 60 Days)
    3. Your account's name as it is displayed in-game
    4. Email linked to your account (this can be your GameCenter ID, Google Play ID, or your Kabam ID)
    5. Account Creation Date (approximate within 60 Days)
    **If you are having trouble remembering when you created your account, check the dates of some of your earliest achievements in your Google Play or Game Center accounts.
    6. Device and Device OS you were/are playing on
    7. Account Level, a few of your most powerful characters, and Alliance name (if you are part of one)
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