Is really that easy to screw an entire alliance in AW, Kabam?
fcg237
Member Posts: 24 ★
I play this game for almost 3 years..i was lucky to grow in the game by playing with really good people. Always trying to improve and play better. And a couple of days ago i found that all that effort can be destroyed by opening a simple and miss leading ticket to kabam's support team. Our ally struggle to achieve platinum 3 and we faced a Chinese alliance that was clearly stronger than ours. We played honestly and spend a bunch of items to finish 100%. But in the middle if the war, in the wars room, the other ally was accusing us of piloting, just because we didn't die as much as they thought we would. Ok, war room is the place for this kind of things...you just want to make it more competitive. The bottom line...we lost the AW and one day later our officials got an in game message saying that we were punished by violating Kabam's terms of service. We went from Platinum 3 to Gold 1 and lost AW Score...we started to talk with each other to understand what just happened...nobody understood and all players were and are playing normally with their accounts. We tried to reach Kabam's support to understand the situation and asked for at least some minimal information about the punishment. We only got automatic answers and no information or reason for what happened.
So my questions are, how can i alliance be punished for piloting and no member be banned? how can the officials react against those players by kicking out and help Kabam to achieve a better and honest game, if kabam don't give any informations regarding it?
I just dont want to believe that a simple ticket to kabam support, accusing alliances of piloting, is enough to take severe actions like the one we just faced. If you will punish an entire alliance (30 people), you should know that innocent players will be harmed too. Players that spend in the game and in the aw. For the respect those players deserve, Kabam should at least give enough informations for the actions taken. Kabam will never make this game a better place for honest players if you don't share and add us in the process. We are all aware of the rules and support severe actions against dishonest behavior. So, please, stop with the automatic answers for all kind of questionings.
Our alliance is now struggling again to return to platinum 3 and then 2 that are our goal...but we still dont know what was the cause of the punishment and we are really worried that it could happen again in the future...if happens again with no reason, good players will start to leave the alliance and probably the game.
@Kabam Miike i hope you can read this and help us to build a better MCOC to everyone! See you in the game.
So my questions are, how can i alliance be punished for piloting and no member be banned? how can the officials react against those players by kicking out and help Kabam to achieve a better and honest game, if kabam don't give any informations regarding it?
I just dont want to believe that a simple ticket to kabam support, accusing alliances of piloting, is enough to take severe actions like the one we just faced. If you will punish an entire alliance (30 people), you should know that innocent players will be harmed too. Players that spend in the game and in the aw. For the respect those players deserve, Kabam should at least give enough informations for the actions taken. Kabam will never make this game a better place for honest players if you don't share and add us in the process. We are all aware of the rules and support severe actions against dishonest behavior. So, please, stop with the automatic answers for all kind of questionings.
Our alliance is now struggling again to return to platinum 3 and then 2 that are our goal...but we still dont know what was the cause of the punishment and we are really worried that it could happen again in the future...if happens again with no reason, good players will start to leave the alliance and probably the game.
@Kabam Miike i hope you can read this and help us to build a better MCOC to everyone! See you in the game.
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Hey you must have missed my other account saying this before it got muted:
Reporting an alliance doesn't get it banned.
The investigation can be triggered by a complaint, or caught in the normal dragnet.
If you're modding, the system flags the offending accounts and issues bans on a schedule.
If there's egregious piloting (1 account logs into 20 others specifically for war, and at no other time), that's a ban.
If multiple accounts show suspicious login patterns specifically for just AW (say, everyone suddenly remembers to VPN war attack), that's a war deduction but no specific ban.
It's like when guys log in and can't see arenas anymore but weren't banned.
These aren't wild guesses, btw- let's just say I know what I'm talking about.
I agree man. Maybe we really deserved the punishment, but this is not what the discussion is about. My main point here is that Kabam doesn't give a clue of who was the responsible for violating the terms of service. If you punish someone you have at least to say why he was punished...imagine when you punish 30 players for the act of one player...the other 29 innocent players have the right to know why they got punished...this is a right by law. You can't go to jail just because some judge unilaterally decided to do it...
What Kabam does is similar to a physician saying to his patient that he has cancer and ask him to leave...ok, but kind of cancer, what should i do to be cured???
Imagine if i want to destroy a specific ally...i get accept then i start to pilot in aw, do the first time, the ally gets punished and i stay in the dark...do it the second time and then the third time until the ally is completed destroyed by losing AW points and players...is this fair??? no!
What i am asking is that Kabam give us the respect we deserve by telling the leader and officials why they got punished and the terms breaker. In that way we can keep the game fair for everyone.
“This will reveal information on action taken to players.”
So they will not do it. I think what Kabam expects leaders may do once they realized the penalty, is to kick 29 players from ally to ensure no further drops in rating.