**KNOWN SPRING OF SORROW ISSUE**
We noticed a number of the Spring of Sorrow objectives aren't working properly, we are investigating and currently working on a potential solution.
We apologize for the inconvenience.

Comentarios

  • These Forums aren't the place to discuss any actions which have been taken on individual accounts, including in-game bans. There's more information HERE regarding account bans.
  • We tried to implement a "Help All" feature in the past but unfortunately, it had a negative impact on performance. As a result, we have no plans to introduce it to the game at this time. With that being said, we're always working to make improvements and if we happen to find a way to add this feature in the future, we’ll…
  • Hey @Lee99, we don't have direct access to in-game accounts here in the Forums, so we're unable to help with account-specific issues like this. You can find information HERE about our refund policy and how it can result in a negative balance of Contest Credits. However, if you require further assistance with this, I…
  • Hey @Bløødreaper007, I'm sorry to hear this happened. To help us keep track of everyone's feedback about issues like this, we created the threads below. - Android Lag and Performance Issues Thread - iOS Lag and Performance Issues Thread Please report your concerns in whichever of those threads is relevant to you by…
  • There's already a thread HERE about this topic. If you wish to discuss it further, please do so there. Thanks!
  • Hey @MAYUR1990, we're always working to make improvements to the game and we created the threads below to help us keep track of everyone's feedback about issues like this. - Android Lag and Performance Issues Thread - iOS Lag and Performance Issues Thread Please take a moment to contribute to whichever of those threads is…
  • Hey @xAIZENx, I'm sorry to hear you're experiencing this issue. In an effort to resolve it, I recommend going through all the troubleshooting steps in the article below. - Android Troubleshooting Please also take a moment to share the requested information in the dedicated lag and performance issues thread for Android…
  • These Forums aren't the place to discuss any actions which have been taken on individual accounts, including in-game bans. There's more information HERE regarding account bans.
  • Hey @Pops78, I'm sorry to hear you're experiencing this issue. In an effort to resolve it, I recommend going through all the troubleshooting steps in the relevant article below. - Android Troubleshooting - iOS Troubleshooting Please also take a moment to share the requested information in the dedicated lag and performance…
  • Hey @Bentheorn, the account verification process is in place to help protect the security of your account. It also helps to ensure the agent responding to your request is viewing the correct account details on our systems. I understand it can be frustrating to be asked for information which you're not entirely sure how to…
  • There are many other discussions about this topic. A recent one can be found HERE. In future, I recommend using the Forum Search function to check for other discussions about the same topic before creating a new one. The Search function is located at the right-hand-side of every Forum page.
  • Hey @Herbertmarcondes, as is mentioned in THIS article, you must remain in your Alliance until the Event has ended and Rewards have been distributed. If you choose to leave your Alliance or are Kicked before receiving the Rewards, you will no longer be eligible to claim them. If you would like to discuss this further, I…
  • Hey @Mahmoud_123, we don't have access to our Support Team's ticket system here in the Forums. I recommend being patient until you receive a further reply from our Support Team. If you haven't heard back from them in a few days, you may wish to send another reply to the previous email they sent you.
  • These Forums aren't the place to discuss any actions which have been taken on individual accounts, including in-game bans. There's more information HERE regarding account bans.
  • Hey @나우즈, I recommend reviewing THIS article and reaching out to our Support Team if you would like further assistance. You can contact them by clicking HERE.
  • Hey @TyDollarSign, we don't have direct access to in-game accounts here in the Forums. We're unable to review account activity or help with issues like this. I recommend reaching out to our Support Team for assistance. You can contact them by clicking HERE.
  • Hey @HSS75 , I recommend reviewing our Terms of Service. If you'd like clarification about anything mentioned there, I recommend reaching out to our Support Team for assistance. You can contact them by clicking HERE.
  • Hey @Maikelkuma, we keep track of everyone's feedback about issues like this using the threads below. - Android Lag and Performance Issues Thread - iOS Lag and Performance Issues Thread Please report your concerns in whichever of those threads is relevant to you by providing the details outlined in our Bug Report Template.…
  • Hey @PowerOfACandle, please provide the requested information in the dedicated thread for either iOS or Android, depending on what device you have. Thanks!
  • Hey @Merlinflex, we don't have direct access to in-game accounts here in the Forums. For something like this, I would recommend getting in touch with our Support Team. You can contact them from the game's home screen by clicking the gear-shaped icon in the top-left corner and then scrolling down to the button labeled…
  • Hey guys, we're aware that some players are experiencing control issues and we're looking into any reports we receive about this. We're trying to identify what may be causing this to happen so we can develop and implement a suitable solution as quickly as possible. However, any changes we make will be based largely on the…
  • These Forums are a place for community discussion. We don't have access to in-game accounts and are unable to assist with account-specific issues. As such, this is not the place to discuss any actions which have been taken on individual accounts, including in-game bans. There's more information HERE regarding account bans.
  • Hey @MrCool, I'm sorry to hear this is happening. We're always working to make improvements to the game, and we created the threads below to help us keep track of everyone's feedback about issues like this. - Android Lag and Performance Issues Thread - iOS Lag and Performance Issues Thread Please take a moment to…
  • Hey @Zezin91, I'm sorry to hear your account may have been compromised. If you haven't already, please take a moment to review THIS article. Unfortunately, we don't have direct access to player accounts here in the Forums. Therefore, if you have any further questions or concerns about this topic, I recommend reaching out…
  • We're aware of an ongoing issue with inputs and we've listed it HERE in our bugs and known issues tracker. We're continuing to investigate it so we can make improvements. If you haven't already done so, please provide the requested information in the dedicated thread for iOS users, located HERE. Thanks!
  • Hey @yourfather, as @Chatterofforums rightly pointed out, you'll need to provide more information if you would like others to make an informed decision about whatever you're asking here.
  • Hey @Uleynn, we're always working to make improvements to the game and we created the threads below to help us keep track of everyone's feedback about issues like this. - Android Lag and Performance Issues Thread - iOS Lag and Performance Issues Thread Please report your concerns in whichever of those threads is relevant…
  • Hey @Cath_7, this is a known issue that we've listed HERE. We're currently investigating this in an effort to find a solution as quickly as possible.
  • Hey @e_mac, to help us keep track of everyone's feedback about issues like this, we created the threads below. - Android Lag and Performance Issues Thread - iOS Lag and Performance Issues Thread Please report your concerns in whichever of those threads is relevant to you by providing the details outlined in our Bug Report…
  • Hey @Cheebeeson, we previously posted an announcement HERE about these changes.