Automatic shutdown issue

AdamanteAdamante Member Posts: 23 ★
edited January 2019 in Bugs and Known Issues
Hi Kabam,

I'd like to know if you've scheduled to fix the issue that occurs when the game shuts down on its own just before a fight and when we re-launch our hero has lost half his life without a fight. It's really frustrating, especially while we're at AQ/AW.
Thanks

Comments

  • StrStr Member Posts: 547 ★★
    I've had this too. Based in connection issue.. even though everything on my device and wifi says full signal and speed.
  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey guys, it is an intended feature of the Crash Recovery System for Champions to lose some of their Health following a crash. You can read more about it HERE in our Knowledge Base.

    Additionally, if you haven't already, please take a moment to contribute to one of the discussions below by providing the details outlined in our Bug Report Template.

    - iOS Lag and Performance Issues Thread
    - Android Lag and Performance Issues Thread

    Reports submitted in those discussions can provide invaluable information that allows our Development Team to target specific areas needing improvement, and ultimately, to help resolve issues like instability and crashing.

    Thank you very much in advance for your help!
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