Screen turns black

Comments

• Sjandds Member Posts: 117 ★

  April 2019

  Ps: the image is attached its just its totally black
  
  Another proof.
  Act4.4.5
  Motorola g5s plus
  Os 8.1
  

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• Kabam Porthos Moderator Moderator › Posts: 4,676

  April 2019

  Hey Sjandds, I'm sorry to hear you've experienced this issue. If it occurs again, I recommend trying the troubleshooting steps below in an effort to resolve it.
  
  - Android Troubleshooting
  
  We're always working to make improvements to the game, and part of that process includes reviewing any feedback we receive here in the Forums and investigating any reported issues. To help us keep track of everyone's feedback about loading issues like the one you've experienced, we created two dedicated threads, one for iOS users, and one for Android users. The relevant one for Android users can be found HERE.
  
  If you haven't already, please take a moment to contribute to that discussion by providing the details outlined in our Bug Report Template.
  
  Thank you very much in advance for your help!

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