Game not loading

BuggyDClownBuggyDClown Member Posts: 2,353 ★★★★★
in Bugs and Known Issues
I tried every thing but game is stuck at loading screen showing that red sign of network while i can stream videos on YouTube without any problem of download anything

Device : Redmi k50i
Device updated to latest patch
Android 13
Wifi and cellular

Comments

  • Kabam ZibiitKabam Zibiit Administrator Posts: 7,033
    Hey there, sorry to hear about this. I would first try to go through our troubleshooting steps for iOS or Android, depending on what type of device you have. If that doesn’t solve the problem, I would get in contact with our Support Team. They can be reached from the game’s home screen by clicking the gear-shaped icon in the top-left corner of the screen and then scrolling down to the button labeled “Support”.
  • JordenLGrissomJordenLGrissom Member Posts: 1 ★
    Same goes for me everytime I re-download it just stays stuck on loading icon won't move from there even left the phone without touching anything for almost half a day
  • Spidey081Spidey081 Member Posts: 34 ★
    did this ever get resolved for you? I am having the same issue for about 3-4 days now.
  • Bern5512Bern5512 Member Posts: 1
    Hello, I also have the same problem anyone found a fix?
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