**WINTER OF WOE - BONUS OBJECTIVE POINT**
As previously announced, the team will be distributing an additional point toward milestones to anyone who completed the Absorbing Man fight in the first step of the Winter of Woe.
This point will be distributed at a later time as it requires the team to pull and analyze data.
The timeline has not been set, but work has started.
There is currently an issue where some Alliances are are unable to find a match in Alliance Wars, or are receiving Byes without getting the benefits of the Win. We will be adjusting the Season Points of the Alliances that are affected within the coming weeks, and will be working to compensate them for their missed Per War rewards as well.

Additionally, we are working to address an issue where new Members of an Alliance are unable to place Defenders for the next War after joining. We are working to address this, but it will require a future update.

How do I know if I’ve been chat banned in game?

And how long does it last? There was no email or anything to tell me what my offense was...

Comments

  • Hi there! Sorry to hear you’re having an issue with the in game chat. While this could possibly be a bug, it is more likely you have received an in game chat ban. We do have moderators reviewing in game chat as well as reports made by other players.

    Chat bans can be temporary (lasting from 1 to 3 days) or possibly permanent. Chat bans occur when a user is violating the Terms of Service, which includes the general guidelines similar to those in the Forum Rules (such as: profanity, flooding, spamming, insults, excessive non-game related conversation as a few examples). An in game chat ban will affect every area of chat including private, global, alliance, etc…

    The moderation team does not have access to in game accounts, therefore we are unable to verify if this was in fact a chat ban or not. For account specific issues, please contact the support team as they will be better equipped to advise in this situation.

    Contacting support:

    From the Main screen, tap the grey gear icon in the top left corner of the screen. From there, tap on the button that says “Support”. Seek your question, if you’re not able to find the answer and have more questions, touch the button that states, “Need more help? Contact us” to submit a support ticket.

    Due to the fact that we are unable to assist, and are directing you to contact support, this thread is now closed.
This discussion has been closed.