crashing - its getting extremely frustrating

JarekJarek Member Posts: 64 ★
edited November 2017 in Bugs and Known Issues
It started with previous update. Game started to crash in the middle of the fight simply shutting down with any communicate. I kind of tolerated this as i believed it for sure will be fixed with new update. It is not....

1.in quest its not a problem as game detects crash and let me play match again
2. in aw its freakin frustrating as game restarting hp of opponent and reducing mine by half
3. in aq its the same as in aw

I really would like to read something about it from kabam staff. I dont have any mods or hacks and never had. I play for a long time earning slowly what i have(i think it may be around 3 years). With those crashes i feel like being robbed everytime it happens. Yes, I spent more cash on this game than on any other in my life.

Kabam staff please reply or provide link to proper forum topic. It happens randomly but i can try to catch it on video.

Comments

  • JarekJarek Member Posts: 64 ★
    update: its even worse than earlier, game shutting down even in menu screen
  • JarekJarek Member Posts: 64 ★
    game closed itself while loading aw duel, result is half less hp on vision... im gonna post here till i recive proper help
  • JarekJarek Member Posts: 64 ★
    game crashed after event quest match....
  • jp2835jp2835 Member Posts: 147 ★
    Same here
    4* fetured arena started lagging after reached 13 win streak
  • JarekJarek Member Posts: 64 ★
    another crash during event quest explorations, rogue vs red magneto
  • JarekJarek Member Posts: 64 ★
    another crash during event quest explorations, hawkeye vs hulk
  • OndZOndZ Member Posts: 75 ★
    I face crashing for at least three months. I consider that as a game feature...
  • JarekJarek Member Posts: 64 ★
    nono, this cant stay like that. I noticed it since 15.0. Didnt have problem before. Kabam what data you need to investigate? what needs to happen so you can look into it?
  • JarekJarek Member Posts: 64 ★
    game crashed while planning defence
  • JarekJarek Member Posts: 64 ★
    crashed while opening crystals
  • JarekJarek Member Posts: 64 ★
    game crashed at the beggining of event quest fight, vision vs deadpool
  • JarekJarek Member Posts: 64 ★
    game crashed in aw while loading a fight. can you kabam do smth about it? lost half of hp without fighting, this is not acceptable. what info do you need to fix this????
  • JarekJarek Member Posts: 64 ★
    @Kabam Miike ?
  • RapRap Member Posts: 3,233 ★★★★
    I'm on an Android glaxay s4 squiggly messed up graphics screen when changing from one arena to another. Also had the game just go dead in the middle of a fight. Just "blink" and mcoc was gone and I was on my phones home screen. Lag during fights lag on banners on home screen...
  • World EaterWorld Eater Member Posts: 3,777 ★★★★★
    edited November 2017
    I get about 3-4 crashes a day. And if I’m in a story quest and the crash recovery kicks in, my hero is on auto fight
  • TenebrousTenebrificTenebrousTenebrific Administrator, Moderator Posts: 461
    I'm sorry to hear you're having issues with the game crashing. There are quite a few variables that could cause this to occur, but because it's not happening in just one location, it becomes much harder to narrow down and sounds more likely to be related to your device or connection. To provide more detailed information (including device, any screenshots, etc), please contact our Support Team. They will be able to assist further with possible suggestions, or collect your information to send up to our Game Teams for further review.

    In the game on the home screen, please tap the grey gear icon in the top left corner. From there, tap on the button that says “Support”. Seek your question!

    I have gone ahead and searched for you; this article has to do with in-game crashing: Crashing and Lagging Issues
This discussion has been closed.