Summoners, the Necrosword Crystals (the crystals in the Knull Cavalier Preview Bundle) currently have a higher than intended drop rate of 6-Star Champions.

We will be leaving the crystals as is for the time being, but will be correcting the drop rates before Knull receives his official release on October 28th. To ensure that this does not affect anybody that purchased this preview bundle, we will be auto-opening these crystals before that date, but this means you will not see what you received. To avoid any confusion, please open your crystals yourself ASAP.

In arena: intergalactic ambassador?

One of my 5 star characters is not refreshing for the arena and just shows a different red symbol in the upper left corner. If I click on it, it shows "In Arena: Intergalactic Ambassador" but it has not refreshed for the last couple days. How do I refresh this champion (picture below)?



  • JasonMBryantJasonMBryant Posts: 301 ★★
    That arena is over now. Have you checked to see if the issue has resolved itself?
  • Kabam LyraKabam Lyra Posts: 2,937 ★★★
    Hi @p01aris,

    If you are still experiencing this issue, please reach out to our support team so that they can help investigate the issue with your arena refresh. Contact them by going to the gear icon in game and choosing "Support" under the Account header.
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