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Using units to buy offers

DoublelegblastDoublelegblast Member Posts: 1
in Bugs and Known Issues
After I completed a quest I doubled tapped the screen an accidentally brought an offer I did not want using my units. I realize this is my fault for not taking my time. Maybe you can put a warning that you are about to use units like when you are about to sell champions.

Comments

  • Kabam LyraKabam Lyra Member Posts: 2,936 ★★★★
    Hi,

    If you have accidentally purchased an in-game item and you would like to get it refunded, make sure that you DO NOT use the item. The support team will not be able to help you if the item has been used or modified in any way. Items that remain in your stash cannot be removed by our Support team. All items must be in your active inventory.

    Every individual case is different and will be carefully considered by our Support team. Having the item available in your inventory is not a guarantee of a refund. Please contact our Support team with the following information:
    * Item in question
    * Amount of in-game currency spent
    * Date and time of purchase

    To contact support, go to the gear icon in game and choose "Support" under the Account header.
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