Payment on an account

TheJthunder45TheJthunder45 Member Posts: 3
in General Discussion
So I was logged into my account and I made a purchase on my account of the 5 Star Rank up Bundle and for some reason it put all of my items in my old account. What do I do? Is it Possible to have those items transferred to my main account?

Comments

  • TheRealApocTheRealApoc Member Posts: 320 ★★
    TheJthunder45 wrote: »
    So I was logged into my account and I made a purchase on my account of the 5 Star Rank up Bundle and for some reason it put all of my items in my old account. What do I do? Is it Possible to have those items transferred to my main account?

    probably not
  • JaffacakedJaffacaked Member Posts: 1,415 ★★★★
    TheJthunder45 wrote: »
    So I was logged into my account and I made a purchase on my account of the 5 Star Rank up Bundle and for some reason it put all of my items in my old account. What do I do? Is it Possible to have those items transferred to my main account?

    You need to contact support, only they can help if at all possible
  • Kabam VydiousKabam Vydious Member Posts: 3,598 ★★★★★
    Hi there -

    You need to contact support regarding this issue. To do that, select the gear icon in the upper left corner of the main screen within the app. From there, scroll to click Support.
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