**Mastery Loadouts**
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My progress in the LoL lost?!? [Closed]

KML15KML15 Posts: 139 ★
edited May 2017 in Bugs and Known Issues
I sent a ticket to support but wanted to come here also. Past few days I have been doing a path in LoL. This morning I finally got past War Machine and was on Antman. I logged off and came back later in the day only to have found my progress gone as if I never even entered!?!?! This is beyond frustrating I have bought a great deal of units to get that far not to mention the amount of time it took me to get to that point.

With item use going on I can show how many points I have racked up in such a short period of time, I believe I'm just shy of 9,000 points already. I can show my purchase transaction history over the past few days as well.

Is there anything I can do????
Post edited by Kabam Wolf on

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    KML15KML15 Posts: 139 ★
    Ok I received a rather quick response from support. They told me I'm pretty much SOL. How is this even fare?? I have been a loyal customer to your game for quite some time and this is how you treat your players!?!?
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    KML15KML15 Posts: 139 ★
    So support said they can tell when I entered the quest as well as when it was discontinued. Not to mention my transaction history, and item use during that time frame but can't do anything about it?!?
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    Famous_NeckbeardFamous_Neckbeard Posts: 25 ★
    This happened to someone else before on Reddit, he kept at it and they restored his progress. Good luck.
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    bmbmbm2334bmbmbm2334 Posts: 8 ★
    But he had evidence of his progress such as screenshots to prove how far he went in LOL. That is why I did the same when I did LOL just in case my progress was lost somehow.
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    KML15KML15 Posts: 139 ★
    Glad to hear someone with a similar issue had this resolved. I'm. It letting this go
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    KML15KML15 Posts: 139 ★
    Can a mod comment on this please
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    WilliamJakesWilliamJakes Posts: 75
    oh man im going to be taking hundreds of screenshots, can't risk this happening to me!!
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    TillerTheKillerTillerTheKiller Posts: 280 ★★
    I seriously take screen shots of every fight as I go because of this happening to a few people.
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    Kabam WolfKabam Wolf Posts: 1,277 ★★★
    edited May 2017
    Hey OP, I'm sorry that you're having this issue with your LOL progress. For an issue like this, we would ask you to submit a ticket to Customer Support. Since you've already done that, I would follow up with them. Because this isn't a bug, I'm going to go ahead and close this Thread.
This discussion has been closed.