Hacked

My account was hacked and most of my team got booted. We got everyone back on the team but since this happened on the last day of AQ and in the middle of a war we all lost our rewards. Kabam support says its alliance politics and they can't do anything. Has this happened to anyone else or are they just not willing to do anything for my alliance?
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People don't just get "hacked".
Getting hacked is like getting struck by lightning.
99% sure you gave someone your account info.