9 days in and you have yet to give us an asnwer on how this will be made right to everyone in the fact that some were given that free 5* AG FREE due to your own error and have stopped responding to the thread or giving updates, magically when bumped it fails to show at the top of the forum.
please give us an update on how your making this fair for everyone.
Note: these were not from GGC but from their own error and admitted as such by the kabam mods.
OP is right, don't get me wrong, I'm EXTREMELY thankful for the AG crystal, but if some people got an extra, that is just a bit too big of a mess up to sweep under the rug. It's a huge advantage given to them to get 2 shots at something they want (for free) when we only got one. It will also be far easier just to give all players over uncollected another 5 star AG crystal, as it would be far to complicated (and would piss off a lot of people) for kabam to either somehow find out what the extra awakening gem was (and remove it) or, go through the process of unawakening a champion.
So let me get this straight, people got an extra gem and Kabam hasn't responded? Im surprised, Im thinking this will be the same as when people were able to use the rank up gem for champs it was not intended for. So I would be careful with any posts as I've been warned that Spreading conspiracy theories, false information, and rumors is not permitted. These just clog up the forums, incite anger or fear, and don’t help anybody. But Im pretty sure, that Kabam has acknowledge they allow these things. To truly enjoy this game and stop supporting these types of tactics I would suggest moving to a f2p style. This allows you to get past these things much easier.
Well I don't agree with @CoatHang3r on this at all. It's more like if you were in an eating contest and they got an extra glass of water to flush the food down and you didn't. Of course if you weren't competing with others like your saying it wouldn't be a big deal lol
9 days in and you have yet to give us an asnwer on how this will be made right to everyone in the fact that some were given that free 5* AG FREE due to your own error and have stopped responding to the thread or giving updates, magically when bumped it fails to show at the top of the forum.
please give us an update on how your making this fair for everyone.
Note: these were not from GGC but from their own error and admitted as such by the kabam mods.
OP is right, don't get me wrong, I'm EXTREMELY thankful for the AG crystal, but if some people got an extra, that is just a bit too big of a mess up to sweep under the rug. It's a huge advantage given to them to get 2 shots at something they want (for free) when we only got one. It will also be far easier just to give all players over uncollected another 5 star AG crystal, as it would be far to complicated (and would piss off a lot of people) for kabam to either somehow find out what the extra awakening gem was (and remove it) or, go through the process of unawakening a champion.
If they just gave another one to all the uncollected players, those that got 2 would just have gotten 3....
it wasn’t .001 % of the player base and a lot of ppl claimed 2 or more 5* awakening gems and were told by support they could keep them! Only fair action is for kabam to give a 2nd 5* ag to all that only got one, I would post the support response but it’s not permitted on the forums and I’ve already been warned for posting it once
We are sorry for any confusion or frustration caused by this issue. Very few players received more than one item due to the issue and we will not be taking them away or granting any additional items to players.
Again, we apologize for this issue and are working to ensure it won't happen again.
Comments
Are you uncollected?
My second account isn't and I got 4* generic gem on that account.
OP is right, don't get me wrong, I'm EXTREMELY thankful for the AG crystal, but if some people got an extra, that is just a bit too big of a mess up to sweep under the rug. It's a huge advantage given to them to get 2 shots at something they want (for free) when we only got one. It will also be far easier just to give all players over uncollected another 5 star AG crystal, as it would be far to complicated (and would piss off a lot of people) for kabam to either somehow find out what the extra awakening gem was (and remove it) or, go through the process of unawakening a champion.
My whole life is one big eating contest.
If they just gave another one to all the uncollected players, those that got 2 would just have gotten 3....
We are sorry for any confusion or frustration caused by this issue. Very few players received more than one item due to the issue and we will not be taking them away or granting any additional items to players.
Again, we apologize for this issue and are working to ensure it won't happen again.