Is this Normal? I feel cheated!

Setrákus_Ra

Setrákus_Ra

I completed hard on the trials event today and received 0 rewards. I understand I played a lower lever being hard but come on. I waste resources to enter event and I literally get nothing.

winterthur

Reach out to Support for help.

MrBanks

Send in a support ticket

Setrákus_Ra

How do I do that?

Setrákus_Ra

Thanks guys. I sent in the ticket. I'll let you know what happends.

rithwick98

if u are android user then this is normal sometimes i also didn't get rewards

Sabrefencer

rithwick98 wrote: »

if u are android user then this is normal sometimes i also didn't get rewards

It's "normal" for Android users to not get rewards? Really? I've been playing this game on Android since it came out and I've never missed out on rewards for completing a quest. If you didn't get them, and it happens regularly, then I hope you've been in contact with support every time. Sometimes, though, it's a visual glitch and the rewards have actually been awarded if you compare your stash before and after running the quest.

cx23433

^

Setrákus_Ra

So Kabam got back with me and said I received 3* shards and phc shards even though it didnt show up on the screen. Who really keeps track of the shards for those Crystal's? So I'll have to take their word on it I guess. Also I've been playing on android for over 3 years now and this has never happend to me. Who knows.

Gamer

It is visually

Kabam Lyra

Hi,

I'm glad that support was able to confirm the rewards received and that this was just a visual issue. Sorry for the confusion there and thanks to everyone who helped to suggest reaching out to support.