Ghost notifications on the help button

Anyone else get them?
Not sure if its a game glitch or my device but it always says random numbers in the little red baloon and when i go to it there is nobody to help.
It doesnt go away after pressing it either
Not sure if its a game glitch or my device but it always says random numbers in the little red baloon and when i go to it there is nobody to help.
It doesnt go away after pressing it either
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