Pay bug

Chrito77Chrito77 Member Posts: 1
in Suggestions and Requests
I'm buying a peter parkers wallet, chage with telephone pay, came the sms that the transaction was successful, but I didn't get anything, what to do now!??

Comments

  • Kabam PorthosKabam Porthos Moderator Posts: 4,676
    Hey Chrito77, I'm sorry to hear the Units you purchased aren't showing up on your balance just yet. Unfortunately, we don't have direct access to in-game accounts here in the Forums and are limited in the amount of support we can provide for issues like this.

    Please force-close the app, re-open the game and check for the Units once more. If they still haven't been added to your Unit balance, I recommend reaching out to our Support Team for assistance. You can contact them by clicking HERE.

    Alternatively, if you would prefer to contact our Support Team from within the game, simply click on the gear shaped icon, located in the top left corner of the Home screen. From there, tap the button which says “Support”, then tap the button that says “Need more help? Contact us”.
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