Switching Accounts

utkuelhan

When I first downloaded this game I signed up from the game center and all of my progress is saved in the game center. I'm having some crashing issues and supporting team asked me to delete all the data and re-install the app and log in with Kabam ID so I won't lose my progress. But the thing is I don't have a kabam account so if I delete all the data all of my progress is gone. So is there a way to transfer my progress to a kabam account so that I can go through this process. If you have any information about this please inform me, I'm really desperate.

Kabam Porthos

Hey utkuelhan, I'm sorry to hear you've experienced an issue which causes the game to crash.

Guidance on how to link your progress to a Kabam ID can be found HERE. If you require any further assistance with this process, I recommend getting back in touch with our Support Team.

Additionally, if you haven't already, we'd really appreciate if you could spare a moment to contribute to one of the dedicated discussions below by providing the details outlined in our Bug Report Template.

- iOS Lag and Performance Issues Thread
- Android Lag and Performance Issues Thread

Reports submitted in those discussions are extremely valuable as they can help our Development Team to identify specific areas needing improvement.

Thank you very much in advance for your help!