Looks like it donated using units instead or battlechips, using the conversion badge. 886600 battle chips is 1612 units, under the new system. Any chance you put the donation amount in the “donate using units” field instead of the “donate using bc” field?
Please reach out to our support team for help with account-based issues such as this. You can do so by going to the gear icon in game and choosing "Support" under the account header.
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Please reach out to our support team for help with account-based issues such as this. You can do so by going to the gear icon in game and choosing "Support" under the account header.