**Mastery Loadouts**
Due to issues related to the release of Mastery Loadouts, the "free swap" period will be extended.
The new end date will be May 1st.
Options

Just 100% act 6 no final rewards !!

To say I’m angry is an understatement

Comments

  • Options
    Mingo0312Mingo0312 Posts: 218
    I want this sorted @Kabam Miike
  • Options
    GroundedWisdomGroundedWisdom Posts: 36,247 ★★★★★
    Restart the game. They will be there.
  • Options
    Hey there, sorry to hear about this. It can sometimes take time for rewards to show up in your account. If they have not shown up within a few hours, you can get in contact with our Support Team and they can look into it for you. Also, the Cavalier Calendar itself won't show up until the next time you would receive calendar rewards after you've earned the title.
  • Options
    GroundedWisdomGroundedWisdom Posts: 36,247 ★★★★★
    Haji_Saab said:

    Act 6 initial clear and full explore rewards are just added to your inventory ... they dont show up on rewards screen

    I remember that same issue coming up when it was released. If you restart the game and check your Inventory, they should be there.
  • Options
    Kenny292Kenny292 Posts: 536 ★★
    edited April 2019
    I just had the same issue happen right now when finishing 100% 6.1. Restarted the game multiple times already and none of the items are in my inventory or crystals tabs. Sent in a ticket as well, but this is pretty crappy...
  • Options
    Kenny292Kenny292 Posts: 536 ★★
    I’m seeing on reddit that multiple other people are having issues with not just exploration, but even 6.1 completion rewards, so this sounds like a bug that needs looked into.
  • Options
    Mingo0312Mingo0312 Posts: 218
    Nope not in inventory at all !!
  • Options
    ZebartinZebartin Posts: 32
    Same issue.
    Nothing added into my inventory, neither were my 5 or 6-star shards.
  • Options
    BigPoppaCBONEBigPoppaCBONE Posts: 2,281 ★★★★★
    No completion rewards, no title here. I issued a ticket. Hopefully they do something about this soon and don't drag their feet on it.
  • Options
    CdvaCdva Posts: 52
    Same here, waiting on ticket help
  • Options
    ReeseSmith14ReeseSmith14 Posts: 89
    Same issue for me, submitted a ticket last night, got a response saying they confirmed I did act 6, and this is being sent to higher support...
  • Options
    Mingo0312Mingo0312 Posts: 218
    Everyone getting same message but nothing is being done !! I need the rewards to help me with back issue 2.0 just not good enough @Kabam Zibiit should of had the fix by now
  • Options
    ItsDamienItsDamien Posts: 5,626 ★★★★★
    edited April 2019
    Mingo0312 said:

    Everyone getting same message but nothing is being done !! I need the rewards to help me with back issue 2.0 just not good enough @Kabam Zibiit should of had the fix by now

    You know that people only really started reporting this issue last night. After office hours. It's now Saturday. Devs don't usually work weekends on already released titles. Earliest you'll get a fix will be Monday. That's my guess. Just be patient. Back Issues 2 is permanent content, it'll still be there. Remember Devs are humans too, they have lives outside of working on mobile games.
  • Options
    JUICE313JUICE313 Posts: 26
    Just had the same thing happen to me. Pressing for my 6.1 exploration so i can r5 before the start of Aq to raise our base prestige and dont receive anything but a damn checkmark saying its done?
  • Options
    Hey there everyone, we are currently looking into this issue and will be keeping everyone updated here. You can continue to play through content as normal and we will ensure that anyone who missed out on any of these rewards will get them.
This discussion has been closed.