Kabam, I'm trying my hardest not to be too sour but this is the first game to date i can remember playing that doesnt have RNG. I.e. the chances to receive items you already have get lowered the more of them you have. I've really enjoyed this game for the lasy 3yrs so much so i have multiple end game accounts. But the bad RNG, factored with the increasing demand for expanded rosters is killing your product slowly. My last 5 awakening gems have all been skill. And now my first 2 2015 rank up gems are both mutant. I know you going to say its just yhe luck of the game but pulling 6 skill of 8 5* AG is not random. And it greatly hinders progression. I know im not alone. I know nothing wont be changed ( 2 for 1 AG trade in, or 1 + units to reroll) but at some point the middle class players have to get some support. If you not a whale or a new customer it doesnt seem as though you matter anymore and its said to see such a good game become completely about the bottomline.