Game Outage - June 27 [MERGED THREADS]

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Comments

  • WoozieWoozie Member Posts: 479 ★★

    Woozie said:

    Woozie said:

    The thing I find real frustrating is they'll say "scheduled"
    I, or no one else received mail mentioning this, just say it's emergency or the game has unexpectedly crashed - stop lying.

    This was an error when putting the message up, but is not a priority to change right now. Our priority is getting the game back up and running.
    Now that you have time, can you make sure the next time this happens it doesn't say "scheduled"?
    Lol you think they plan emergency maintenance?
    "can you make sure the next time (the game goes down) it doesn't say "scheduled" (as it obviously isn't)."

    What are you on about?
  • ThatCoolGuy247ThatCoolGuy247 Member Posts: 1
    So I started a master rift and was going to complete, if you’re wondering what I got from my path well it was a four star awakening gem which I was excited for but then the game was down and I wasn’t able to finish the quest.
    If anyone can help me I don’t know what to do and I don’t know how to send an email to kabam, please help
    My device: iPhone 6s +
    Provider: T-Mobile
  • ThatCoolGuy247ThatCoolGuy247 Member Posts: 1
    I would like to be at least reimbursed for the shards I lost to open the rift
  • winterthurwinterthur Member Posts: 8,058 ★★★★★

    Kpatrix said:

    Is there any way you guys can check on if people were in a rift ? I was in my most likely last heroic to get shards for my last epic now I’m going to miss out

    We'll make sure that anybody that missed out on finishing a rift because of this downtime gets their Coral back, like we did last time.
  • AshPikaAshPika Member Posts: 85

    Kpatrix said:

    Is there any way you guys can check on if people were in a rift ? I was in my most likely last heroic to get shards for my last epic now I’m going to miss out

    We'll make sure that anybody that missed out on finishing a rift because of this downtime gets their Coral back, like we did last time.
    Getting the corals back won't mean that he'll again get the 4* AG mate if he starts the rift again
  • bb_81bb_81 Member Posts: 147

    We're back! The game is now out of Emergency Maintenance. Thank you all for your patience as we worked to correct this short downtime.

    i've been out of patience with kabam for some time now, this is just more salt being poured on the wounds, and to add more insult to injury, you tell me that it's my connection i need to check? check yourself kabam, you have been way out of line for far too long.
  • bb_81bb_81 Member Posts: 147

    We're back! The game is now out of Emergency Maintenance. Thank you all for your patience as we worked to correct this short downtime.

    there's far more worse things kabam needs to correct than this "short downtime".
  • DemonzfyreDemonzfyre Member Posts: 21,989 ★★★★★

    Woozie said:

    Woozie said:

    The thing I find real frustrating is they'll say "scheduled"
    I, or no one else received mail mentioning this, just say it's emergency or the game has unexpectedly crashed - stop lying.

    This was an error when putting the message up, but is not a priority to change right now. Our priority is getting the game back up and running.
    Now that you have time, can you make sure the next time this happens it doesn't say "scheduled"?
    Lol you think they plan emergency maintenance?
    At this point I try to because it is very expected
    Its only happened twice that I know of since before january.
  • winterthurwinterthur Member Posts: 8,058 ★★★★★
    AshPika said:

    Kpatrix said:

    Is there any way you guys can check on if people were in a rift ? I was in my most likely last heroic to get shards for my last epic now I’m going to miss out

    We'll make sure that anybody that missed out on finishing a rift because of this downtime gets their Coral back, like we did last time.
    Getting the corals back won't mean that he'll again get the 4* AG mate if he starts the rift again
    That is true. When I landed on the path leading to 1 5-Star Class Signature Stone (+5), I wished emergency downtime kicks in.
  • AshPikaAshPika Member Posts: 85

    AshPika said:

    Kpatrix said:

    Is there any way you guys can check on if people were in a rift ? I was in my most likely last heroic to get shards for my last epic now I’m going to miss out

    We'll make sure that anybody that missed out on finishing a rift because of this downtime gets their Coral back, like we did last time.
    Getting the corals back won't mean that he'll again get the 4* AG mate if he starts the rift again
    That is true. When I landed on the path leading to 1 5-Star Class Signature Stone (+5), I wished emergency downtime kicks in.
    Ouch, feel you man
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