Lack of customer service over three day arena network issues

I filled out several crash forms about how over the three day green goblin arena I suffered network failures over 10 times a day. This did not happen in any of the other arenas or game content. No one has responded back and kabam doesn't seem to want to issue an apology or some reimbursement for errors. If it happened one time fine. But this was a constant issue over three days.
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